Shift Supervisor: Craft Coffee & Team Leader

Starbucks Corp.; Bedford (NH); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with employer match

Tuition coverage

Paid time off

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, creating a welcoming space for customers and partners. You will guide team members, uphold store standards, and ensure smooth daily operations from opening to closing.

This role emphasizes coaching, quality beverage preparation, food prep to standard recipes, and safe, friendly service. You will delegate tasks, respond to customer requests, and collaborate with leadership to maintain a positive store

Qualifications

• Maintain regular attendance and punctuality.
• Flexible hours including early mornings, evenings, weekends, nights and holidays.
• Meet store policies including quality beverages and food and cash handling.
• Six months experience in customer-facing roles.
• Experience delegating tasks to two or more employees.
• Ability to direct work and coach others.
• Strong verbal communication and interpersonal skills.

Responsibilities

• Lead store operations as shift supervisor with craft and heart.
• Ensure quality beverages and food to standard recipes.
• Coach team to prepare products and manage temperature/ingredients.
• Delegate tasks and coordinate team workload.
• Maintain store safety and security.
• Provide excellent customer service and resolve issues.

Skills

Customer service

Leadership

Communication

Teamwork

Training and coaching

Staff delegation

Adaptability

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, creating a welcoming space for customers and partners. You will guide team members, uphold store standards, and ensure smooth daily operations from opening to closing.

This role emphasizes coaching, quality beverage preparation, food prep to standard recipes, and safe, friendly service. You will delegate tasks, respond to customer requests, and collaborate with leadership to maintain a positive store