Shift Supervisor: Craft Coffee Leader with Flexible Hours

Starbucks Corp.; Mystic (CT); On-site; USD 2,066,000 - 2,755,000; Full time

Benefits offered by this job

Health insurance

Tuition coverage (Starbucks College)

401(k) with employer match

Paid vacation

Disability benefits

Parental leave

Job summary

Starbucks Coffee Company is seeking a Shift Supervisor to lead daily operations at a Starbucks location. You will mentor team members, ensure beverages and foods meet quality standards, and uphold cash handling and safety procedures.

This role emphasizes service excellence and community warmth in every shift. You will coach teammates, manage workload for two or more partners, and maintain consistent attendance and punctuality while delivering a welcoming customer experience.

Qualifications

• Six months of customer-facing experience or experience in a role that involved interacting with customers.
• Experience delegating tasks to other employees and coordinating two or more staff.
• Able to direct the work of others and learn quickly.
• Effective oral communication skills and strong interpersonal abilities.
• Knowledge of the retail environment and teamwork capabilities.
• Commitment to following store policies, safety and cash-handling procedures.

Responsibilities

• Lead a Starbucks shift with craft and heart to create a welcoming space for customers.
• Prepare and coach the preparation of beverages and food to standard recipes or customer requests.
• Delegate tasks and supervise two or more teammates to maintain service flow.
• Ensure accurate cash handling, safety standards and store security.
• Provide excellent customer service and resolve issues promptly.
• Maintain consistent attendance and punctuality as part of standard operations.

Skills

Directing others

Learning quickly

Oral communication

Retail knowledge

Interpersonal skills

Teamwork

Relationship building

Job description

Starbucks Coffee Company is seeking a Shift Supervisor to lead daily operations at a Starbucks location. You will mentor team members, ensure beverages and foods meet quality standards, and uphold cash handling and safety procedures.

This role emphasizes service excellence and community warmth in every shift. You will coach teammates, manage workload for two or more partners, and maintain consistent attendance and punctuality while delivering a welcoming customer experience.