Shift Supervisor: Flexible Hours, Craft Coffee & Team

Starbucks Corp.; Planters Ridge (NC); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Health benefits

401(k) and company match

Tuition coverage

Paid vacation

Sick time

Holiday pay

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead daily store operations with craft and heart, ensuring a welcoming environment for the community.

You will guide partners on beverage and food preparation, uphold quality and safety standards, and coach team members to deliver exceptional customer service. This role emphasizes teamwork, reliability, and strong communication skills.

Qualifications

• Six (6) months of experience in a position that required constant interacting with and fulfilling the requests of customers.
• Ability to direct the work of others and delegate tasks to two or more employees.
• Prepare and coach the preparation of food and beverages to standard recipes or customized for customers.
• Meet store operating policies and standards, including cash handling and store safety and security.
• Ability to learn quickly and work as part of a team.

Responsibilities

• Lead with craft and heart to ensure a welcoming Starbucks store environment.
• Oversee shift operations and ensure quality beverages and food.
• Coach and develop partners to meet performance standards.
• Support adherence to safety, cash handling, and store procedures.

Skills

Customer service

Leadership

Teamwork

Communication

Cash handling

Store safety

Attendance & punctuality

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead daily store operations with craft and heart, ensuring a welcoming environment for the community.

You will guide partners on beverage and food preparation, uphold quality and safety standards, and coach team members to deliver exceptional customer service. This role emphasizes teamwork, reliability, and strong communication skills.