Shift Supervisor: Craft Coffee Leader (Flexible Hours)

Starbucks Corp.; Johnson Creek (WI); On-site; USD 31,000 - 39,000; Full time

Benefits offered by this job

Health insurance

Dental and vision coverage

401(k) with employer match

Tuition coverage – Starbucks College +

Paid vacation

Sick time

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead the team on the floor, ensuring warm service and the highest beverage quality. You will coach partners, manage daily operations, and uphold store standards in a fast-paced environment.

This role emphasizes teamwork, reliable attendance, flexible scheduling, and strong customer interaction. You will collaborate with store leadership to maintain safe, welcoming spaces and deliver consistent experiences for every guest.

Qualifications

• Regular attendance and punctuality including with accommodations
• Flexibility to work early mornings, evenings, weekends, nights and holidays
• Maintain store policies and standards including quality beverages/food and cash handling
• At least 6 months experience interacting with customers and assisting their needs
• At least 6 months experience delegating tasks to two or more staff

Responsibilities

• Lead and coach shift team to deliver quality beverages and customer service
• Direct daily store operations and ensure adherence to safety and security procedures
• Maintain product quality and food/beverage preparation to standard recipes
• Support scheduling and delegation to ensure smooth service during peak times

Skills

Customer service

Team leadership

Communication

Retail knowledge

Interpersonal skills

Team collaboration

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead the team on the floor, ensuring warm service and the highest beverage quality. You will coach partners, manage daily operations, and uphold store standards in a fast-paced environment.

This role emphasizes teamwork, reliable attendance, flexible scheduling, and strong customer interaction. You will collaborate with store leadership to maintain safe, welcoming spaces and deliver consistent experiences for every guest.