Shift Supervisor: Craft Coffee Leader & Team Coach

Starbucks Corp.; Pasadena (CA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Tuition coverage program (Starbucks +

401(k) with employer match

Paid time off and holidays

Job summary

Starbucks Corp. is seeking a shift supervisor to lead coffeehouse teams, ensuring every guest receives high-quality beverages and warm service. You will coach baristas, manage store standards, and uphold safety policies while fostering a welcoming community space.

The role emphasizes teamwork, quick learning, and strong interpersonal skills to connect with customers and colleagues during flexible hours, weekends, and holidays.

Qualifications

• Six months of experience in a role involving frequent customer interactions.
• Ability to coach the preparation of food and beverages to standard recipes or customize as requested.
• At least six months of experience delegating tasks to others and coordinating two or more employees.
• Ability to direct the work of others and learn quickly; strong communication skills.
• Knowledge of the retail environment and ability to build relationships within a team.

Responsibilities

• Lead shift with craft and heart to create a welcoming space for the community.
• Ensure quality beverages and food products; adhere to cash handling, safety, and security policies.

Skills

Customer service

Attendance

Flexible hours

Cash handling

Food prep

Delegation

Leadership

Interpersonal skills

Teamwork

Communication

Job description

Starbucks Corp. is seeking a shift supervisor to lead coffeehouse teams, ensuring every guest receives high-quality beverages and warm service. You will coach baristas, manage store standards, and uphold safety policies while fostering a welcoming community space.

The role emphasizes teamwork, quick learning, and strong interpersonal skills to connect with customers and colleagues during flexible hours, weekends, and holidays.