Shift Supervisor — Craft Coffee Leader & Team Coach

Starbucks Corp.; Old Saybrook (CT); On-site; USD 20,664,000 - 30,307,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k) match

Tuition coverage

Paid vacation

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead coffeehouse teams in Connecticut. You will ensure quality beverages and food, uphold safety standards, and support store operations with a customer‑centric approach.

The role emphasizes coaching, collaboration, and consistent guest experiences. You will work with a dedicated team, manage daily tasks, and contribute to a welcoming community space.

Qualifications

• Six (6) months of experience in a position that required constant interacting with and fulfilling the requests of customers.
• Prepare and coach the preparation of food and beverages to standard recipes or customized for customers, including recipe changes such as temperature, quantity of ingredients or substituted ingredients.
• At least six (6) months of experience delegating tasks to other employees and/or coordinating the tasks of two (2) or more employees.
• Ability to direct the work of others.
• Ability to learn quickly.
• Effective oral communication skills.
• Knowledge of the retail environment.
• Strong interpersonal skills.
• Ability to work as part of a team.
• Ability to build relationships.

Skills

Customer service

Food & beverage prep

Team leadership

Task delegation

Direct others

Learn quickly

Oral communication

Retail knowledge

Interpersonal skills

Team player

Relationship building

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead coffeehouse teams in Connecticut. You will ensure quality beverages and food, uphold safety standards, and support store operations with a customer‑centric approach.

The role emphasizes coaching, collaboration, and consistent guest experiences. You will work with a dedicated team, manage daily tasks, and contribute to a welcoming community space.