Coffeehouse Shift Supervisor - Craft & Team Leader

Starbucks Corp.; Norwalk (CT); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) with employer match

Tuition coverage via Starbucks College

Paid vacation and sick time

Job summary

Starbucks Coffee Company seeks a shift supervisor to lead store operations in a welcoming Norwalk, CT location. The role emphasizes craft, heart, and a commitment to exceptional customer service, ensuring quality beverages and food while guiding team members.

The successful candidate will coach baristas on beverage prep, manage tasks within the team, and uphold store policies and safety. This full-time position offers growth opportunities and a focus on community engagement.

Qualifications

• Experience providing quality beverages and food to customers.
• Ability to delegate tasks to others and coordinate multiple employees.
• Strong interpersonal skills and teamwork.
• Able to learn quickly and adapt to store policies.

Responsibilities

• Lead daily store operations and uphold standards.
• Coach beverage and food preparation to recipes and customer requests.
• Ensure cash handling, safety, and security procedures are followed.
• Foster a welcoming environment and build relationships with customers.

Skills

Customer service

Team leadership

Cash handling

Communication

Retail knowledge

Job description

Starbucks Coffee Company seeks a shift supervisor to lead store operations in a welcoming Norwalk, CT location. The role emphasizes craft, heart, and a commitment to exceptional customer service, ensuring quality beverages and food while guiding team members.

The successful candidate will coach baristas on beverage prep, manage tasks within the team, and uphold store policies and safety. This full-time position offers growth opportunities and a focus on community engagement.