Shift Supervisor – Craft Coffee Leader & Team Coach

Starbucks Corp.; Norwalk (CT); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Paid time off

401(k) matching

Tuition assistance

Employee discounts

Job summary

Starbucks Coffee Company in Norwalk, CT is seeking a shift supervisor to lead daily operations, ensure quality beverages and food, and create a welcoming environment for customers and teammates.

The role involves coaching team members, delegating tasks, maintaining store policies, handling cash, and ensuring safety. It also highlights growth opportunities and a comprehensive benefits package.

Qualifications

• Six months of customer-facing experience and ability to interact with customers.
• Experience delegating tasks to two or more employees and coaching peers.
• Ability to direct the work of others and work as part of a team.
• Effective oral communication and strong interpersonal skills.
• Knowledge of the retail environment and safety practices.
• Flexibility to work early mornings, evenings, weekends, and holidays.

Responsibilities

• Lead with craft and heart to create a welcoming Starbucks space for the community.
• Prepare beverages and food to standard recipes and customize as needed.
• Coach and delegate tasks to teammates; ensure store policies and safety standards.
• Handle cash and maintain store safety, security, and quality control.
• Engage with customers to provide exceptional service and build relationships.

Skills

direct the work of others

teamwork

customer interaction

communication

leadership

attention to policy

fitness for flexible hours

training/coaching

Job description

Starbucks Coffee Company in Norwalk, CT is seeking a shift supervisor to lead daily operations, ensure quality beverages and food, and create a welcoming environment for customers and teammates.

The role involves coaching team members, delegating tasks, maintaining store policies, handling cash, and ensuring safety. It also highlights growth opportunities and a comprehensive benefits package.