Shift Supervisor — Craft Coffee Leader & Team Coach

Starbucks Corp.; New York (NY); On-site; USD 55,000 - 70,000; Full time

Benefits offered by this job

Health insurance

Life insurance

Disability insurance

Paid parental leave

401(k) with match

Bean Stock equity

SIP stock program

Tuition assistance

Backup care

DACA reimbursements

Bonus opportunities

Job summary

Starbucks Corp. in New York, NY, seeks a Shift Supervisor to lead with craft and heart, creating a welcoming space for the community. You will guide partners to deliver quality beverages and food while maintaining store standards and safety.

As a Starbucks partner, you’ll gain access to comprehensive benefits, growth opportunities, and a supportive team environment where every shift sparks connection and customer delight.

Qualifications

• Six months of experience in a role interacting with customers.
• At least six months of experience delegating tasks to others.
• Ability to direct the work of others.
• Effective oral communication skills.
• Knowledge of the retail environment.
• Strong interpersonal and teamwork abilities.
• Flexible to work early mornings, evenings, weekends, nights and holidays.

Responsibilities

• Lead with craft and heart to provide quality beverages and food.
• Ensure store policies, safety, and security are followed.
• Coach and prepare beverages and food to standard recipes.
• Direct and coordinate tasks of two or more employees.

Skills

Customer service

Leadership

Communication

Teamwork

Cash handling

Adaptability

Interpersonal skills

Tools

POS system

Job description

Starbucks Corp. in New York, NY, seeks a Shift Supervisor to lead with craft and heart, creating a welcoming space for the community. You will guide partners to deliver quality beverages and food while maintaining store standards and safety.

As a Starbucks partner, you’ll gain access to comprehensive benefits, growth opportunities, and a supportive team environment where every shift sparks connection and customer delight.