Shift Supervisor — Craft Coffee Leader & Team Coach

Starbucks Corp.; Houston (TX); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) match

Paid time off

Job summary

Starbucks Corp. seeks a Shift Supervisor to lead shifts with craft and heart, ensuring a welcoming experience for customers. You will coach staff, oversee beverage and food preparation to standard recipes, and maintain store safety and quality during busy hours.

The role requires consistent attendance, flexible hours, and at least 6 months of customer-service experience, with strong communication and teamwork skills to drive store success.

Qualifications

• Six (6) months of experience in a position that required constant interacting with and fulfilling the requests of customers.
• Prepare and coach the preparation of food and beverages to standard recipes or customized for customers, including recipe changes such as temperature, quantity of ingredients or substituted ingredients.
• At least six (6) months of experience delegating tasks to other employees and/or coordinating the tasks of two (2) or more employees.

Responsibilities

• Lead with craft and heart to make the coffeehouse welcoming for the community.
• Oversee daily shift operations and ensure quality beverages and food products.
• Delegate tasks and coordinate a team of employees to meet store policies and standards.

Skills

Direct the work of others

Learn quickly

Oral communication

Retail environment knowledge

Interpersonal skills

Team player

Job description

Starbucks Corp. seeks a Shift Supervisor to lead shifts with craft and heart, ensuring a welcoming experience for customers. You will coach staff, oversee beverage and food preparation to standard recipes, and maintain store safety and quality during busy hours.

The role requires consistent attendance, flexible hours, and at least 6 months of customer-service experience, with strong communication and teamwork skills to drive store success.