Shift Supervisor - Craft Coffee & Team Leader

Starbucks Corp.; San Mateo (CA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Tuition coverage

401(k) match

Stock program (Bean Stock)

Job summary

Starbucks Coffee Company seeks a shift supervisor to lead with craft and heart, ensuring a welcoming space for the community while guiding beverage and food preparation to standard recipes. You will coach teammates, manage tasks, and uphold store policies with a focus on safety, service, and teamwork.

The role requires six months of customer-facing experience, strong communication, and the ability to work flexible hours including mornings, evenings, weekends, and holidays.

Qualifications

• Six months of experience in a position requiring constant interaction with customers.
• Ability to direct the work of others and delegate tasks to teammates.
• Strong oral communication and interpersonal skills.
• Ability to work in a retail environment and handle cash.
• Willingness to work early mornings, evenings, weekends, nights and holidays.

Responsibilities

• Lead daily beverage and food preparation to standard recipes or customized for customers.
• Coach and develop fellow teammates to uphold quality, safety and service standards.
• Ensure adherence to store policies, cash handling and customer safety protocols.
• Deliver warm, welcoming service and resolve customer needs promptly.

Skills

Customer service

Communication

Team leadership

Flexible hours

Job description

Starbucks Coffee Company seeks a shift supervisor to lead with craft and heart, ensuring a welcoming space for the community while guiding beverage and food preparation to standard recipes. You will coach teammates, manage tasks, and uphold store policies with a focus on safety, service, and teamwork.

The role requires six months of customer-facing experience, strong communication, and the ability to work flexible hours including mornings, evenings, weekends, and holidays.