Shift Supervisor — Craft Coffee Leader & Team Coach

Starbucks Corp.; Cockeysville (MD); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) with employer match

Tuition coverage

Paid vacation and sick time

Holiday pay

Job summary

Starbucks Corp. is seeking a shift supervisor to lead with craft and heart, creating a welcoming space for the community. You will guide team members, ensure quality beverages and food, and uphold store policies while delivering warm customer experiences.

Flexibility is required to cover early mornings, evenings, weekends, and holidays. The role offers strong growth opportunities and a comprehensive benefits package for partners.

Qualifications

• Regular and consistent attendance and punctuality are required.
• Flexibility to work early mornings, evenings, weekends, nights and holidays.
• 6+ months handling customer requests and coordinating tasks.

Responsibilities

• Direct and coach the preparation of beverages and food to standard recipes.
• Lead team members to deliver quality service in a fast-paced Starbucks environment.
• Ensure cash handling, store safety and security policies are followed.
• Provide excellent customer interactions and build relationships with partners and customers.

Skills

Attendance

Customer service

Communication

Team leadership

Cash handling

Food & beverage prep

Training others

Job description

Starbucks Corp. is seeking a shift supervisor to lead with craft and heart, creating a welcoming space for the community. You will guide team members, ensure quality beverages and food, and uphold store policies while delivering warm customer experiences.

Flexibility is required to cover early mornings, evenings, weekends, and holidays. The role offers strong growth opportunities and a comprehensive benefits package for partners.