Shift Supervisor: Craft Coffee Leader & Team Coach

Starbucks Corp.; Pasadena (CA); On-site; USD 2,204,000 - 2,755,000; Full time

Benefits offered by this job

Health insurance

401(k) plan

Tuition assistance

Paid time off

Job summary

Starbucks Coffee Company is seeking a Shift Supervisor to lead with craft and heart, ensuring a welcoming space for the community and consistent quality beverages and food. You will guide team members, delegate tasks, and uphold store policies while delivering great customer service.

Flexibility is required for early mornings, evenings, weekends, and holidays. This role emphasizes attendance, teamwork, and ongoing growth opportunities within Starbucks benefits and programs.

Qualifications

• Six (6) months of experience interacting with customers and fulfilling requests.
• Experience delegating tasks to two or more employees.
• Ability to direct the work of others and coach the preparation of beverages and food.

Responsibilities

• Lead with craft and heart to make the coffeehouse a welcoming space.
• Ensure quality beverages and food to standard recipes or customer specifications.
• Coach and delegate tasks to team members to maintain smooth shift operations.
• Maintain store safety, security, and adherence to policies during all shifts.

Skills

Customer service

Team leadership

Food & beverage prep

Cash handling

Communication

Job description

Starbucks Coffee Company is seeking a Shift Supervisor to lead with craft and heart, ensuring a welcoming space for the community and consistent quality beverages and food. You will guide team members, delegate tasks, and uphold store policies while delivering great customer service.

Flexibility is required for early mornings, evenings, weekends, and holidays. This role emphasizes attendance, teamwork, and ongoing growth opportunities within Starbucks benefits and programs.