Shift Supervisor — Craft Coffee Leader & Team Coach

Starbucks Corp.; City of Rochester (NY); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Health insurance

401(k) match

Tuition coverage

Paid vacation

Sick leave

Paid parental leave

Stock program

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead our store team with craft and heart, ensuring a welcoming space for the community.

You will oversee daily beverage and food preparation to standard recipes, coach partners, delegate tasks to two or more teammates, manage shift flow, and uphold store safety and policy compliance while delivering exceptional customer experiences.

Flexible hours, strong teamwork, and a friendly demeanor help us brighten every customer's day.

Qualifications

• Six months of customer-facing experience.
• Experience delegating tasks to two or more employees.
• Ability to direct the work of others.
• Strong oral communication and interpersonal skills.
• Flexible hours including early mornings, evenings, weekends, holidays.
• Experience in preparing beverages/food to standard recipes.

Responsibilities

• Lead a shift to ensure quality beverages and food.
• Coach and prepare staff to standard recipes and customer requests.
• Maintain store safety, security, and adherence to policies.
• Direct team tasks and manage shift flow to meet demand.

Skills

Customer service

Team leadership

Communication

Teamwork

Cash handling

Food & beverage prep

Delegation

Attendance & punctuality

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead our store team with craft and heart, ensuring a welcoming space for the community.

You will oversee daily beverage and food preparation to standard recipes, coach partners, delegate tasks to two or more teammates, manage shift flow, and uphold store safety and policy compliance while delivering exceptional customer experiences.

Flexible hours, strong teamwork, and a friendly demeanor help us brighten every customer's day.