Shift Supervisor – Craft Coffee Leader & Team Coach

Starbucks Corp.; Lakeland (FL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Tuition coverage

401(k) employer match

Paid vacation

Sick time and holidays

Parental leave

Job summary

Starbucks Coffee Company seeks a shift supervisor to lead shifts with craft and heart, ensuring a welcoming space for the community. You will coach partners, maintain quality beverages and food, and uphold store policies while managing tasks and cash handling.

The role emphasizes teamwork, quick learning, and strong interpersonal skills within a retail coffeehouse environment, with a comprehensive benefits package for partners.

Qualifications

• Maintain regular attendance and punctuality.
• Available to work flexible hours including mornings, evenings, weekends, nights, holidays.
• Adhere to store policies, quality beverages/food, cash handling and safety.
• 6 months experience handling customer requests and interactions.
• 6+ months experience delegating tasks to others.
• Ability to direct, learn quickly, and work in a retail environment.

Responsibilities

• Lead shift with craft and heart to create a welcoming space.
• Prepare and coach beverage/food preparation to standard recipes.
• Delegate tasks and coordinate work of team members.
• Support store safety, security and customer service excellence.

Job description

Starbucks Coffee Company seeks a shift supervisor to lead shifts with craft and heart, ensuring a welcoming space for the community. You will coach partners, maintain quality beverages and food, and uphold store policies while managing tasks and cash handling.

The role emphasizes teamwork, quick learning, and strong interpersonal skills within a retail coffeehouse environment, with a comprehensive benefits package for partners.