Shift Supervisor — Craft Coffee, Lead Team & Guest Experience

Starbucks Corp.; Indiana (PA); On-site; USD 19,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with employer match

Tuition coverage

Job summary

Starbucks Corp. is seeking a shift supervisor to lead a café team with craft and heart, ensuring a welcoming space for the community. You will guide daily operations, prepare beverages and food to standard recipes, and model exceptional customer service.

The role emphasizes team coordination, adherence to store policies, and the ability to manage tasks across multiple staff members while maintaining quality and safety standards. Benefits and growth opportunities are available to partners.

Qualifications

• Six (6) months of experience in a position that required constant interacting with and fulfilling the requests of customers
• At least six (6) months of experience delegating tasks to other employees and/or coordinating the tasks of two (2) or more employees
• Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays

Responsibilities

• Lead with craft and heart to make Starbucks a welcoming space for the community
• Provide quality beverages and food products following standard recipes
• Maintain store policies and standards, including cash handling and store safety
• Direct the work of others and delegate tasks to team members

Skills

Customer service

Leadership

Communication

Teamwork

Interpersonal skills

Job description

Starbucks Corp. is seeking a shift supervisor to lead a café team with craft and heart, ensuring a welcoming space for the community. You will guide daily operations, prepare beverages and food to standard recipes, and model exceptional customer service.

The role emphasizes team coordination, adherence to store policies, and the ability to manage tasks across multiple staff members while maintaining quality and safety standards. Benefits and growth opportunities are available to partners.