Shift Supervisor - Craft Coffee Leader

Starbucks Corp.; Hellertown (PA); On-site; USD 2,066,000 - 2,755,000; Full time

Benefits offered by this job

Medical insurance

Tuition coverage (Starbucks College</n

401(k) retirement plan

Job summary

Starbucks Corp. is seeking a shift supervisor to lead with craft and heart, creating a welcoming space for the community. You will supervise team members, ensure quality beverages and foods, and uphold store safety and standards.

The role emphasizes staff coaching, efficient operations, and delivering excellent customer service while adhering to store policies. Benefits and development opportunities are provided as part of the partner program.

Qualifications

• Six months of experience in a customer-facing role.
• Experience delegating tasks to others and coordinating two or more employees.
• Ability to direct the work of others and learn quickly.

Responsibilities

• Direct the work of team members to meet store standards.
• Coach staff on food and beverage preparation per standard recipes and customer requests.
• Ensure cash handling, safety, and security policies are followed.
• Maintain regular attendance and punctuality, including flexible hours.

Skills

Customer service

Team leadership

Communication

Cash handling

Food & beverage preparation

Education

High school diploma

Job description

Starbucks Corp. is seeking a shift supervisor to lead with craft and heart, creating a welcoming space for the community. You will supervise team members, ensure quality beverages and foods, and uphold store safety and standards.

The role emphasizes staff coaching, efficient operations, and delivering excellent customer service while adhering to store policies. Benefits and development opportunities are provided as part of the partner program.