Shift Supervisor: Craft Coffee & Team Leadership

Starbucks Corp.; New York (NY); On-site; USD 22,000 - 34,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) with employer match

Tuition coverage – Starbucks College

Paid vacation and parental leave

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, ensuring every guest enjoys a welcoming experience. You will guide a team to prepare high-quality beverages and foods, while upholding store standards and safety policies.

The role requires strong communication, team leadership, and the ability to adapt to a fast-paced retail environment across diverse shifts. Starbucks offers comprehensive benefits and growth opportunities for partners nationwide.

Qualifications

• Six months of customer-facing experience.
• Prepare and coach food/beverage prep to standard recipes; accommodate customizations.
• Able to delegate tasks to others and coordinate two or more employees.
• Flexible to work early mornings, evenings, weekends, nights and holidays.

Responsibilities

• Lead with craft and heart to create a welcoming Starbucks experience for customers.
• Direct daily store operations and ensure quality beverages and food.
• Coach and develop partners to maintain service standards and safety policies.

Skills

Direct the work of others

Learn quickly

Oral communication

Retail knowledge

Interpersonal skills

Teamwork

Relationship building

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, ensuring every guest enjoys a welcoming experience. You will guide a team to prepare high-quality beverages and foods, while upholding store standards and safety policies.

The role requires strong communication, team leadership, and the ability to adapt to a fast-paced retail environment across diverse shifts. Starbucks offers comprehensive benefits and growth opportunities for partners nationwide.