Shift Supervisor - Craft Coffee Lead

Starbucks Corp.; Chandler (AZ); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Tuition coverage

Health benefits

401(k) retirement plan

Job summary

Starbucks Coffee Company in Chandler, AZ is seeking a shift supervisor to lead with craft and heart, creating a welcoming space for the community. You will guide the team to prepare beverages and food to standard recipes, while ensuring a safe, friendly store environment.

The role emphasizes coaching, effective communication, and strong customer service, with opportunities for growth and access to comprehensive benefits and tuition support.

Qualifications

• Six months in a role requiring frequent customer interaction.
• Availability to work flexible hours including mornings, evenings, weekends, nights and/or holidays.
• Ability to supervise preparations and ensure recipes are followed.
• Experience delegating tasks to two or more employees.
• Strong oral communication and interpersonal skills.
• Knowledge of the retail environment and store safety policies.
• Ability to lead and coach team members.

Responsibilities

• Direct the work of team to ensure quality beverages and food.
• Coach staff on recipe standards and preparation.
• Uphold store safety and cash handling policies.
• Support scheduling and task delegation among staff.
• Provide excellent customer service and build relationships with guests.

Skills

Attendance & punctuality

Flexibility

Customer service

Communication

Team leadership

Interpersonal skills

Retail knowledge

Tools

Cash handling

Job description

Starbucks Coffee Company in Chandler, AZ is seeking a shift supervisor to lead with craft and heart, creating a welcoming space for the community. You will guide the team to prepare beverages and food to standard recipes, while ensuring a safe, friendly store environment.

The role emphasizes coaching, effective communication, and strong customer service, with opportunities for growth and access to comprehensive benefits and tuition support.