Shift Supervisor - Craft Coffee & Guest Experience Lead

Starbucks Corp.; City of Dunkirk (NY); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) with employer match

Tuition coverage – Starbucks College 


Paid vacation

Job summary

Starbucks Corp. is seeking a shift supervisor in Dunkirk, NY to lead daily shift operations, ensure quality beverages and food, and deliver a welcoming, community-focused experience at the store.

You will coach team members, delegate tasks, and uphold store standards in a fast-paced retail setting. Ideal candidates have at least 6 months of customer-facing experience, strong communication skills, and the ability to work flexible hours including mornings, evenings, weekends, and holidays.

Qualifications

• Six months minimum experience in a role requiring constant interaction with customers.
• Ability to direct the work of others and coordinate tasks of multiple employees.
• Strong communication and interpersonal skills for a retail environment.
• Experience preparing beverages/food to standard recipes or customized for customers.

Responsibilities

• Prepare and coach the preparation of beverages and food to standard recipes or customer-specific modifications.
• Direct and delegate tasks to two or more employees and ensure smooth shift operations.
• Maintain punctuality and adherence to store policies, cash handling, safety, and security.

Skills

Direct the work of others

Effective communication

Interpersonal skills

Teamwork

Customer service

Learn quickly

Job description

Starbucks Corp. is seeking a shift supervisor in Dunkirk, NY to lead daily shift operations, ensure quality beverages and food, and deliver a welcoming, community-focused experience at the store.

You will coach team members, delegate tasks, and uphold store standards in a fast-paced retail setting. Ideal candidates have at least 6 months of customer-facing experience, strong communication skills, and the ability to work flexible hours including mornings, evenings, weekends, and holidays.