Shift Supervisor: Craft Coffee & Customer Experience

Starbucks Corp.; Cerritos (CA); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Basic life insurance

401(k) with employer match

Tuition coverage

Paid vacation

Sick time

Holiday pay

Employee discounts

Job summary

Starbucks Coffee Company seeks a Shift Supervisor to lead with craft and heart, ensuring every cup and service reflects the brand while creating a welcoming store for the Cerritos community.

You will mentor partners, uphold beverage/food quality, and maintain store safety and culture with a focus on attendance and adaptable scheduling. The role emphasizes growth through industry-leading benefits and inclusive teamwork.

Qualifications

• Regular attendance and punctuality, with or without accommodation
• Flexible hours including early mornings, evenings, weekends, nights, holidays
• Follow store policies: quality beverages/food, cash handling, safety
• Six months' customer interaction experience
• Prepare beverages/food to standard recipes or customer specs
• Six months' experience delegating tasks to others

Responsibilities

• Lead with craft and heart to create a welcoming store environment
• Direct tasks and coordinate two or more teammates as needed
• Uphold quality beverages/food, cash handling, and store security

Skills

Directing work

Learning quickly

Effective communication

Retail knowledge

Interpersonal skills

Team collaboration

Relationship building

Job description

Starbucks Coffee Company seeks a Shift Supervisor to lead with craft and heart, ensuring every cup and service reflects the brand while creating a welcoming store for the Cerritos community.

You will mentor partners, uphold beverage/food quality, and maintain store safety and culture with a focus on attendance and adaptable scheduling. The role emphasizes growth through industry-leading benefits and inclusive teamwork.