Shift Supervisor - Craft Coffee & Community Leader

Starbucks Corp.; Broken Arrow (OK); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) retirement plan

Tuition coverage

Paid vacation and sick time

Holiday pay

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming coffeehouse for our community. You will guide team tasks, uphold beverage and food quality, and maintain store safety while delivering exceptional guest experiences.

The role emphasizes flexibility, strong communication, and the ability to delegate to two or more teammates during a shift. Benefits and growth opportunities are highlighted in the program details.

Qualifications

• Maintain regular attendance and punctuality.
• Available for flexible hours including mornings, evenings, weekends, holidays.
• Follow store policies: beverages, food, cash handling, safety.
• Six months of customer-facing experience.
• Prepare beverages/food to standard recipes or customized for customers.
• Six months of experience delegating tasks to two or more staff.

Responsibilities

• Lead with craft and heart to make the space welcoming.
• Direct the work of team members on shift.
• Ensure quality beverages and food to Starbucks standards.
• Support store safety and security.
• Provide excellent customer service and resolve issues.

Skills

Attendance & punctuality

Flexible hours

Policy compliance

Customer service experience

Food & beverage prep

Team delegation

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming coffeehouse for our community. You will guide team tasks, uphold beverage and food quality, and maintain store safety while delivering exceptional guest experiences.

The role emphasizes flexibility, strong communication, and the ability to delegate to two or more teammates during a shift. Benefits and growth opportunities are highlighted in the program details.