Shift Supervisor — Craft Coffee & Community Leader

Starbucks Corp.; Lincolnwood (IL); On-site; USD 2,066,000 - 2,617,000; Full time

Benefits offered by this job

Healthcare benefits

401(k) with company match

Tuition assistance

Paid vacation

Parental leave

Discounted stock program

Bonus opportunities

Job summary

Starbucks Coffee Company in Lincolnwood, IL seeks a Shift Supervisor to lead daily operations with craft and heart, ensuring every beverage and sandwich meets standards while delivering a welcoming experience to the local community.

You will supervise a small team, coach partners, uphold store policies, and collaborate with leadership to maintain safety, accuracy, and exceptional service during all hours. This role emphasizes growth through development opportunities and comprehensive benefits.

Qualifications

• Maintain regular attendance and punctuality, with or without reasonable accommodation
• Flexible hours including early mornings, evenings, weekends, nights and/or holidays
• Adhere to store policies and standards for quality beverages/food, cash handling and safety
• Six months of experience in a customer-facing role
• Six months of experience delegating tasks to others
• Prepare beverages and food to standard recipes or customized for customers

Responsibilities

• Direct and supervise the work of team members during shifts
• Coach partners to prepare and present beverages and foods to standard recipes
• Uphold store policies, cash handling, safety, and quality standards
• Create a welcoming environment and deliver exceptional customer service

Skills

Direct others

Learn quickly

Oral communication

Retail knowledge

Interpersonal skills

Teamwork

Relationship building

Job description

Starbucks Coffee Company in Lincolnwood, IL seeks a Shift Supervisor to lead daily operations with craft and heart, ensuring every beverage and sandwich meets standards while delivering a welcoming experience to the local community.

You will supervise a small team, coach partners, uphold store policies, and collaborate with leadership to maintain safety, accuracy, and exceptional service during all hours. This role emphasizes growth through development opportunities and comprehensive benefits.