Shift Supervisor: Craft Coffee & Community Leader

Starbucks Corp.; Bolingbrook (IL); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Health insurance

Tuition coverage through the Starbucks

401(k) with employer match

Paid time off

Quarterly bonus opportunity

Job summary

Starbucks Coffee Company in Bolingbrook, IL is seeking a Shift Supervisor to lead daily operations with craft and heart, creating a welcoming space for the community while ensuring quality beverages and food.

This role requires people leadership, reliable attendance, and the ability to coach partners to meet standards. You will manage tasks, support opening/closing routines, and deliver outstanding guest experiences.

Qualifications

• Maintain regular attendance and punctuality.
• Available to work flexible hours including mornings, evenings, weekends, and holidays.
• Meet store policies and standards; provide quality beverages/food; cash handling.
• Six months of experience in a customer-facing role.
• Six months of experience delegating tasks to others.

Responsibilities

• Lead shift operations to ensure quality beverages and food.
• Direct and delegate tasks to team members.
• Uphold store safety, cleanliness, and guest experience.
• Address customer requests and ensure satisfaction.

Skills

Customer service

Communication

Team leadership

Cash handling

Food & beverage prep

Attendance & punctuality

Job description

Starbucks Coffee Company in Bolingbrook, IL is seeking a Shift Supervisor to lead daily operations with craft and heart, creating a welcoming space for the community while ensuring quality beverages and food.

This role requires people leadership, reliable attendance, and the ability to coach partners to meet standards. You will manage tasks, support opening/closing routines, and deliver outstanding guest experiences.