Shift Supervisor - Craft Coffee & Community Leader

Starbucks Corp.; Knightdale (NC); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

401(k) match

Tuition assistance

Paid time off

Stock program (Bean Stock)

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming space for the community. You will oversee shift operations, coach teammates, maintain quality beverages and food per recipes, and uphold safety and policy standards.

The role requires six months of customer-facing experience and prior delegation of tasks, with flexibility to work various shifts. Benefits and growth opportunities are highlighted in the posting.

Qualifications

• Six months of experience interacting with customers.
• Six months of experience delegating tasks to others.
• Ability to work flexible hours, including early mornings, evenings, weekends and holidays.
• Maintain attendance and punctuality.

Responsibilities

• Lead team to prepare beverages and food to standard recipes.
• Direct daily shift operations and coordinate tasks for 2+ employees.
• Ensure quality, safety and store policies are followed.
• Provide excellent customer service and resolve issues professionally.

Skills

Direct the work of others

Customer service

Effective communication

Teamwork

Interpersonal skills

Retail environment knowledge

Ability to learn quickly

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming space for the community. You will oversee shift operations, coach teammates, maintain quality beverages and food per recipes, and uphold safety and policy standards.

The role requires six months of customer-facing experience and prior delegation of tasks, with flexibility to work various shifts. Benefits and growth opportunities are highlighted in the posting.