Shift Supervisor: Craft Coffee & Community Leader

Starbucks Corp.; Burlingame (CA); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) matching

Tuition coverage

Paid vacation

Paid holidays

Job summary

Starbucks Corp. is seeking a Shift Supervisor to lead with craft and heart, guiding a team to create a welcoming community space. You will ensure quality beverages and food, coach staff, and uphold store policies and safety while delivering exceptional customer experiences.

This role requires reliable attendance, flexibility for early mornings, evenings, weekends, and holidays, and the ability to direct tasks and build strong relationships with customers and teammates.

Qualifications

• Direct the work of others.
• Learn new tasks quickly and adapt to changing needs.
• Excellent verbal communication and customer service.
• Knowledge of retail environment and store policies.
• Strong interpersonal and teamwork skills.
• Ability to build relationships with customers and teammates.

Responsibilities

• Lead store operations with craft and heart to create a welcoming space.
• Coach and supervise team members to deliver quality beverages and food.
• Ensure adherence to store policies, safety, and security standards.
• Handle customer requests and maintain high service levels.
• Collaborate with team to meet daily goals and scheduling needs.

Skills

Direct others

Learn quickly

Oral communication

Retail knowledge

Teamwork

Relationship building

Job description

Starbucks Corp. is seeking a Shift Supervisor to lead with craft and heart, guiding a team to create a welcoming community space. You will ensure quality beverages and food, coach staff, and uphold store policies and safety while delivering exceptional customer experiences.

This role requires reliable attendance, flexibility for early mornings, evenings, weekends, and holidays, and the ability to direct tasks and build strong relationships with customers and teammates.