Shift Supervisor — Craft Coffee & Community Leader

Starbucks Corp.; Brandon (FL); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Life insurance

Short-term & long-term disability

Parental leave

401(k) with company match

Tuition assistance

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead a busy store, ensuring exceptional customer service and product quality. You will coach team members, manage daily operations, and uphold safety and cash-handling policies.

Ideal candidates will have strong communication, quick learning, and teamwork skills, plus 6+ months in customer-facing roles and staff delegation experience. This role requires flexible hours and a community-focused approach.

Qualifications

• Regular attendance and punctuality.
• Flexible hours including weekends/holidays.
• Adhere to store policies; maintain quality beverages/food and cash handling.
• Six months of experience in a customer-facing role.
• Six months of experience delegating tasks to two or more employees.
• Prepare beverages/food to standard recipes or customized orders.

Responsibilities

• Lead shift and supervise team to ensure fast, friendly service.
• Assist in training and coaching teammates to meet brand standards.
• Handle customer concerns with a focus on satisfaction and safety.

Skills

Team leadership

Quick learner

Clear communication

Retail knowledge

Team player

Relationship building

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead a busy store, ensuring exceptional customer service and product quality. You will coach team members, manage daily operations, and uphold safety and cash-handling policies.

Ideal candidates will have strong communication, quick learning, and teamwork skills, plus 6+ months in customer-facing roles and staff delegation experience. This role requires flexible hours and a community-focused approach.