Shift Supervisor - Craft Coffee & Community Lead

Starbucks Corp.; Madras (OR); On-site; USD 39,000 - 52,000; Full time

Benefits offered by this job

Health insurance

401(k) match

Tuition coverage

Paid vacation

Paid parental leave

Bonus opportunities

Job summary

Starbucks Corp. is seeking a shift supervisor to lead the coffeehouse with craft and heart, ensuring a welcoming space for the community. You will guide partners, coach staff, and uphold quality beverages and food to standard recipes while maintaining store policies and safety.

The role emphasizes developing team skills, fast learning, and strong interpersonal abilities to brighten every guest experience during flexible hours and varying shifts.

Qualifications

• Attend consistently and punctually, with accommodations as needed.
• Available for flexible hours including mornings, evenings, weekends, nights, holidays.
• Meet store policies, ensure quality beverages/foods, cash handling, safety.
• Minimum 6 months of customer-facing experience.
• Delegate tasks to 2+ employees and coordinate multiple roles.

Responsibilities

• Lead coffeehouse operations and ensure welcoming customer experience.
• Coach and direct staff to follow standard recipes and customer preferences.
• Maintain compliance with store policies, safety, and quality standards.
• Foster teamwork and build strong relationships with customers and partners.

Skills

Direct others

Learn quickly

Oral communication

Retail knowledge

Team player

Relationship building

Job description

Starbucks Corp. is seeking a shift supervisor to lead the coffeehouse with craft and heart, ensuring a welcoming space for the community. You will guide partners, coach staff, and uphold quality beverages and food to standard recipes while maintaining store policies and safety.

The role emphasizes developing team skills, fast learning, and strong interpersonal abilities to brighten every guest experience during flexible hours and varying shifts.