Shift Supervisor: Craft Coffee & Community Experience

Starbucks Corp.; Walla Walla (WA); On-site; USD 20,664,000 - 27,552,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Tuition assistance

401(k) with employer match

Stock program

Quarterly bonus

Backup care

Disability leave

Job summary

Starbucks Coffee Company is seeking a Shift Supervisor to lead store operations in a welcoming, community-oriented environment. You will coach a team to deliver quality beverages and food, ensure accurate cash handling, and uphold safety standards.

This role emphasizes craft, heart, and customer connection, with growth opportunities within a collaborative retail setting. Ideal candidates have 6+ months of customer-facing experience, a proven ability to delegate tasks, and strong interpersonal

Qualifications

• Minimum 6 months of experience in a role requiring constant interaction with customers.
• Ability to direct the work of others and coach a small team.
• Strong communication skills and knowledge of the retail environment.

Responsibilities

• Provide quality beverages and food to standard recipes or customized for customers.
• Cash handling, store safety, and security duties.
• Delegate tasks to team members and coordinate tasks for two or more employees.
• Lead store operations with craft and heart to create a welcoming space for the community.

Skills

Customer service experience

Directing others

Team collaboration

Effective communication

Retail knowledge

Learn quickly

Relationship building

Job description

Starbucks Coffee Company is seeking a Shift Supervisor to lead store operations in a welcoming, community-oriented environment. You will coach a team to deliver quality beverages and food, ensure accurate cash handling, and uphold safety standards.

This role emphasizes craft, heart, and customer connection, with growth opportunities within a collaborative retail setting. Ideal candidates have 6+ months of customer-facing experience, a proven ability to delegate tasks, and strong interpersonal