Shift Supervisor: Coffeehouse Lead & Team Coach

Starbucks Corp.; Pomona (CA); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Parental leave

Paid vacation

401(k) plan

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead a coffeehouse team and deliver high-quality beverages and customer service. You will coach partners, manage daily operations, ensure safety, and maintain store standards in a fast-paced retail environment.

This role emphasizes collaboration, reliability, and flexible scheduling to support store needs and seasonal staffing. Benefits and growth opportunities are highlighted for partners.

Qualifications

• Attendance and punctuality required and flexibility for early mornings, evenings, weekends, nights and holidays.
• Six months of customer-facing experience.
• Ability to coach and delegate tasks to other employees.
• Strong communication and interpersonal skills.
• Knowledge of retail environment and store policies.

Responsibilities

• Lead daily shift operations, ensuring quality beverages and food per Starbucks standards.
• Coach and delegate tasks to team to maintain smooth service.
• Uphold store policies including cash handling, safety, and security.

Skills

Direct the work of others

Learn quickly

Oral communication

Retail environment knowledge

Interpersonal skills

Team player

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead a coffeehouse team and deliver high-quality beverages and customer service. You will coach partners, manage daily operations, ensure safety, and maintain store standards in a fast-paced retail environment.

This role emphasizes collaboration, reliability, and flexible scheduling to support store needs and seasonal staffing. Benefits and growth opportunities are highlighted for partners.