Shift Supervisor - Coffee Craft & Team Leadership

Starbucks Corp.; Pottstown (Montgomery County); On-site; USD 2,066,000 - 2,755,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid vacation

Job summary

Starbucks Corp. is seeking a shift supervisor to lead daily operations and provide excellent customer service in a fast-paced coffeehouse. You will coach partners, ensure beverage and food quality, and maintain store safety and standards.

The role requires reliable attendance, flexibility for early mornings and weekends, and the ability to coordinate tasks across a small team while following standard recipes and customer preferences.

Qualifications

• Attendance and punctuality required.
• Flexible hours including early mornings, evenings, weekends, holidays.
• Six months experience in customer-facing role.
• Experience delegating tasks to others and coordinating two or more employees.
• Ability to follow standard recipes and customize for customers.

Responsibilities

• Lead daily store operations as shift supervisor.
• Coach and prepare beverages/food to standard recipes.
• Ensure quality, cash handling, safety and security.
• Direct the work of team members and delegate tasks.

Skills

Direct work

Learn quickly

Oral communication

Retail environment

Interpersonal skills

Team player

Relationship building

Job description

Starbucks Corp. is seeking a shift supervisor to lead daily operations and provide excellent customer service in a fast-paced coffeehouse. You will coach partners, ensure beverage and food quality, and maintain store safety and standards.

The role requires reliable attendance, flexibility for early mornings and weekends, and the ability to coordinate tasks across a small team while following standard recipes and customer preferences.