Shift Supervisor — Coffee Bar Lead (Flexible Hours)

Starbucks Corp.; Cumberland (MD); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) matching

Tuition assistance

Job summary

Starbucks Coffee Company seeks a shift supervisor to lead with craft and heart, ensuring a welcoming space for the community. You will coach team members, uphold quality beverages/food, and maintain store safety and cash control.

The role requires strong customer service, leadership, and teamwork, with flexible hours including early mornings, evenings, weekends, and holidays. Comprehensive partner benefits accompany this position.

Qualifications

• Six months of experience in a role requiring constant interacting with and fulfilling the requests of customers.
• Experience delegating tasks to other employees and coordinating the tasks of two or more employees.
• Ability to coach beverage preparation to standard recipes or customized for customers.

Responsibilities

• Direct and coach team members during shifts to ensure quality service.
• Maintain store policies, cash handling, and safety standards.
• Provide excellent customer experiences and resolve issues promptly.

Skills

Customer service

Leadership

Communication

Teamwork

Problem solving

Job description

Starbucks Coffee Company seeks a shift supervisor to lead with craft and heart, ensuring a welcoming space for the community. You will coach team members, uphold quality beverages/food, and maintain store safety and cash control.

The role requires strong customer service, leadership, and teamwork, with flexible hours including early mornings, evenings, weekends, and holidays. Comprehensive partner benefits accompany this position.