Shift Supervisor — Café/Retail Growth & Training

Chartwells Higher Education Dining Services; Washington (District of Columbia); On-site; USD 38,572 - 50,971; Full time

Benefits offered by this job

Opportunities for Training and Development

Retirement Plan

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Voluntary Benefits

Medical, Dental, Vision

Life Insurance/AD

Disability Insurance

Commuter Benefits

Flexible Spending Accounts (FSAs)

Job summary

Chartwells Higher Education Dining Services is looking for a full-time Shift Supervisor in Washington, DC. The role involves directing activities of associates, providing training, and evaluating performance while ensuring compliance with policies.

Candidates should have experience in cafe service and supervisory positions. The pay range is between $28.00 and $37.00 per hour, and benefits include training opportunities, retirement plans, and health programs.

Qualifications

• Prior professional experience in coffee or cafe service and supervisory roles.
• Ability to perform essential functions of the position with or without reasonable accommodation.

Responsibilities

• Direct the activities of associates during a specific shift.
• Provide training for associates and create work schedules.
• Evaluate performance of workers, rewarding high performers.
• Prepare production or sales reports for management.
• Act as a contact person for employee complaints or requests.
• Act as a mentor, develop employees and encourage growth.

Skills

Supervisory experience

Customer service in coffee or cafe

Fast-casual service environment

Job description

Chartwells Higher Education Dining Services is looking for a full-time Shift Supervisor in Washington, DC. The role involves directing activities of associates, providing training, and evaluating performance while ensuring compliance with policies.

Candidates should have experience in cafe service and supervisory positions. The pay range is between $28.00 and $37.00 per hour, and benefits include training opportunities, retirement plans, and health programs.