Shift Supervisor (80389)

Inter-Con Security Systems, Inc.; Pasadena (CA); On-site; USD 67,000 - 69,000; Full time

Benefits offered by this job

Competitive Pay

Recognition and Reward Programs

Training and Career Development

Medical, Dental, PTO, 401(k)

Job summary

Inter-Con Security Systems, Inc. is seeking a Shift Supervisor for client-site locations in Pasadena, CA. You will oversee badge handling, visitor flow, front-desk operations, and safety procedures while ensuring a welcoming, secure environment for employees and guests.

The role emphasizes customer service excellence, adherence to security standards, and participation in comprehensive training to master wellness and security techniques. Open shifts include nights and weekends.

Qualifications

• Be at least 18 years old.
• Eligible to work in the United States.
• Possess a high school diploma or GED equivalent.
• Possess a guard card or BSIS Certification and First Aid CPR/AED Certification - training available if needed.
• Previous experience in concierge/reception or security roles is a plus.

Responsibilities

• Greet and process all personnel and visitors, issuing badges and assisting when needed.
• Answer incoming calls, direct them appropriately and log voicemail.
• Report or monitor suspicious persons, calls or events with stakeholders.
• Assist in emergency safety and security response efforts.
• Open availability nights, weekends, holidays; overtime as directed.

Skills

Customer service

Communication

De-escalation

Safety awareness

Education

High School Diploma or GED

BSIS Guard Card / First Aid CPR AED certified

Job description

Shift Supervisor (80389)

Salary Range: $32.00 - $33.00 Hourly

Level: Experienced

Position Type: Full Time

Job Shift: Any

Category: Field

Overview

Founded in 1973, Inter-Con Security Systems, Inc. is a leading US-owned security company, providing integrated security solutions to government and commercial customers on four continents. Inter-Con remains under family ownership and control and operates as the industry leader in the field of customized, high-requirement security solutions. Inter-Con employs over 35,000 security personnel world-wide, trained and managed by a team of professionals with unsurpassed military, law enforcement, and security experience. Inter-Con is Everywhere Security Matters.

Why Work at Inter-Con?

Passion: Inter-Con is a thriving company that is passionate about its products and people. Joining the Inter-Con family is an opportunity for growth and career advancement in an environment that truly cares for its employees. By joining the Inter-Con family, you're working with the best to build a safer future.

People: Inter-Con is more than a company, it's an alumni base. We believe in positioning the right people in the right place to help them achieve their long-term aspirations for career growth. We have transitioned thousands of officers into successful careers in law enforcement, government services, foreign affairs and many more. Your career success drives our success.

Benefits: Inter-Con offers excellent benefits that include: flexible scheduling to accommodate lifestyle commitments, vacation, sick leave, medical, dental, comprehensive training, discounts on higher education and much more.

Partner with us to begin a journey that begins with a commitment and leads to a career of a lifetime. Stand out. Be proud. Be Inter-Con!

Employment Opportunity

We're looking for an Site/Shift Supervisor who will serve as a customer service champion and support one of the fastest growing, most established technology startups in the world. The ideal candidate is approachable, caring and one who can enforce safety and security standards. Our client is looking for someone who will help instill a fun, welcoming, safe, and secure environment for all of their employees and guests. The best candidates will be incredibly personable and outgoing, culturally attuned, adaptable, and assist others with kindness and respect. The Site/Shift Supervisor will be fully trained in customer service as well as all necessary security measures; they undergo 80 hours of comprehensive training in wellness procedures and security techniques, including threat detection, de-escalation and response.

Primary Responsibilities

• Greet and process all personnel and visitors, administering appropriate badge identification, and providing assistance when necessary
• Answer all incoming calls, appropriately directing them and logging voicemail
• Report/monitor suspicious persons, calls and/or events, in coordination with Client and Inter-Con Security/Facility stakeholders
• Additional duties (i.e. Parking Validation, Package Tracking, Security Access/Video Monitoring), as required
• Assist in emergency safety/security response efforts

Specific Benefits Include:

• Competitive Pay
• Compelling Recognition and Reward Programs
• Exciting Training and Career Development
• Opportunities for Medical, Dental, Paid Holidays, Paid Time Off and 401(k) Retirement Plan

Qualifications:

• Be a minimum of 18 years of age
• Be eligible to work in the United States
• Possess a high school diploma or GED equivalent
• Possess a guard card or BSIS Certified and First Aid CPR/AED Certified - required. Training available, if needed.
• Previous experience working in concierge/reception, security roles a plus
• Possess courteous behavior and able to interact and manage contact with general public
• Ability to stay calm and focused in stressful situations

Work Environment and Schedule

• Job operates in client sites
• Position requires prolonged standing and walking, in the performance of daily activities.
• Open availability Nights, Weekends, Holidays and overtime as directed (overtime occurs).
• Work various shifts and Holidays as assigned.

Veterans

Inter-Con is passionate about hiring veterans. In fact, we've hired thousands of veterans over the years and plan to keep hiring as many as we can. If you are veteran in search of a rewarding career among a team that holds an affinity for those who served as well as values your success and growth within our organization, please take a moment to review our website for all our extensive opportunities. Visit www.icsecurity.com/careers/ for more information.

Inter-Con Security Systems, Inc. is an affirmative action employer who provides equal employment opportunities to minorities, females, veterans, and disabled individuals, as well as other protected groups.

California Applicants: Pursuant to the California Consumer Privacy Act, please review the Privacy Notice for California Residents found in Section 10 of our Privacy Policy which explains the categories of personal information that we collect and the purposes for which we use such personal information.

BY USING THIS SITE OR VISITING OUR OFFICES YOU AGREE TO THIS PRIVACY POLICY.