Shift Supervisor #2215

FiveStar; Cave City (KY); On-site; USD 28,000 - 38,000; Full time

Job summary

FiveStar in Cave City, KY is seeking a Shift Supervisor to partner with the store management team, learning and assisting in managing overall store operations including accounting, marketing, customer service, and food service. You will manage, assist, and direct the store team in duties as required by company policy and procedures as you learn basic management duties.

The role involves leading daily operations, ensuring inventory accuracy, maintaining equipment and paperwork, and enforcing

Qualifications

• High School Diploma or equivalent required.
• Valid driver’s license.
• Must be at least 18 years old.
• Professional appearance and positive attitude.
• Team player, customer focused, honest, hardworking, and with good attendance.
• Basic computer skills.

Responsibilities

• Proficient in customer service and food service responsibilities.
• Promotes FiveStar treatment—friendly atmosphere, meeting customers' needs, suggestive selling.
• Partner with FiveStar team to deliver service per policies and procedures.
• Assist in timely, thorough training of store team.
• Assist in educating store team on policies and communications.
• Merchandising and maintaining inventory levels (display evaluation, pricing, signage, stock).
• Oversee general store operations in the absence of store management; ensure inventory control, equipment condition, timely accounting and paperwork, safety and robbery prevention.

Skills

Customer service

Food service

Team training

Inventory management

Merchandising

Policies & procedures

Education

High School Diploma

Job description

Description

• Proficient in customer service and food service responsibilities.
• Practices and promotes the FiveStar treatment (friendly atmosphere, customer’s needs met, suggestive selling).
• Partners with FiveStar team to provide customers with service as outlined by the company’s policies and procedures.
• Assists in timely and thorough training of store team.
• Assists in educating store team on policies and communications.
• Merchandising and ensuring adequate inventory levels (evaluate displays, pricing, promotional signage, out of stocks).
• Responsible for general store operations in the absence of store management team, ensuring inventory control methods are in place, equipment is in good condition, accounting and paperwork tasks are completed timely, and safety and robbery prevention guidelines are in place.
• Partners with store management team to assure quality food operation. Evaluate appearance of food service areas, food quality, signage, and follow food service guidelines.

Job Details

General Summary: The Shift Supervisor partners with the store management team to learn and assist in managing the overall operations of the store, including but not limited to accounting, marketing, customer service, and food service. They manage, assist, and direct store team in their duties as required by company policy and procedures as they learn basic management duties.

Essential Job Duties

• Proficient in customer service and food service responsibilities.
• Practices and promotes the FiveStar treatment (friendly atmosphere, customer’s needs met, suggestive selling).
• Partners with FiveStar team to provide customers with service as outlined by the company’s policies and procedures.
• Assists in timely and thorough training of store team.
• Assists in educating store team on policies and communications.
• Merchandising and ensuring adequate inventory levels (evaluate displays, pricing, promotional signage, out of stocks).
• Responsible for general store operations in the absence of store management team, ensuring inventory control methods are in place, equipment is in good condition, accounting and paperwork tasks are completed timely, and safety and robbery prevention guidelines are in place.
• Partners with store management team to assure quality food operation. Evaluate appearance of food service areas, food quality, signage, and follow food service guidelines.

Minimum Qualifications

• High School Diploma, GED, or equivalent experience
• A valid driver’s license
• Must be at least 18
• Professional appearance and a positive attitude.
• Team player, customer focused, honest, hardworking, and excellent attendance.
• Basic Computer Skills.

Physical Requirements

• Ability to work on different shifts (a.m., p.m., overnight), weekends, and holidays.
• Daily standing, pushing, pulling, reaching, bending, squatting, climbing, walking, lifting (up to 55 lbs.), working in cold indoor environments (35 degrees or less), and food service preparation.
• Ability to work in varying seasonal weather conditions.

FiveStar is a Equal Opportunity Employer