Shift Supervisor 2nd

ADP, Inc.; Memphis (TN); On-site; USD 25,000 - 29,000; Full time

Job summary

Open Arms Care Corporation in Memphis, TN seeks a Full-Time Professional to supervise Direct Support Professionals, monitor client treatment, and coordinate operational tasks. The role emphasizes coaching staff, maintaining quality care, and ensuring compliance with safety and documentation standards.

You will lead on-site teams, participate in meetings, and advocate for clients’ needs while upholding the organization’s mission and values.

Qualifications

• High school diploma required.
• Supervisory experience preferred.
• 3+ years’ experience with ID/DD clients preferred.
• CPR certification required within 30 days of hire.
• Certified in Professional Crisis Management (PCM) within 60 days of hire.
• Effective communication, both oral and written skills required.
• Time management skills required.
• Proficiency in Word, Excel and other computer applications preferred.

Responsibilities

• Represent OAC in a positive and professional manner in conservator interactions, community meetings, events and social functions.
• Foster a supportive and collaborative work environment for all employees including, but not limited to, planned employee engagement activities.
• Communicate and follow through with all plans of care for the clients by providing instructions and directions to the work teams on site.
• Weekly update of supply inventories.
• Ensure a safe and clean living and working environment as outlined by the facility safety standards, which include environmental walk-throughs, safety committee follow-up, vehicle upkeep, and state licensure regulations.
• Ensure documentation compliance to include a review of bed checks, shift notes, and repositioning notes. Address areas in need of improvement with the staff related to documentation daily.
• On assigned shifts, ensure the completion of the documentation in Quantum Compliance to include, but not limited to, program documentation, staff assignment sheets, bed checks, shift notes and repositioning notes.
• Promote positive participation in client events, scheduled events, and outings.
• Supervise the Direct Support Professionals on shift and site.
• Complete on-call for the assigned shift on a rotating basis with counterpart.
• Submit required documentation, reports, assignments, etc., in a timely manner
• Assist SOM in the timely completion of Employee Development Plans
• Ensure compliance with assigned daily tasks for all employees on the assigned shift.
• Provide employees with ongoing coaching and development opportunities while working on the floor and during bi-monthly 1:1 supervision meetings
• Complete the onboarding training of new DSPs and others as assigned.
• Engage clients in ongoing, meaningful active treatment.
• Attend scheduled meetings, trainings, and committees as assigned by the SOM.
• Advocate for the clients in relation to their wants and needs.
• Ensure the implementation of the mission, vision and core values.
• Complete additional duties as assigned.

Skills

Communication

Time management

Coaching

Training staff

Computer skills

Education

High School Diploma

Tools

Word

Excel

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Professional Memphis, TN, US

30+ days ago Requisition ID: 1910

Salary Range: $18.00 To $21.00 Hourly

SUMMARY

To ensure an environment that encourages client teaching, mentoring, and coaching by all DSPs. Monitor active treatment, skill development, and growth of all clients. Responsible for DSP growth and development. Create a home that yields a clean, organized, welcoming environment. Be the liaison between the responsible site and all operational departments. Fiscal responsibility to include scheduling, purchasing, inventory, etc. Maintain all operational property in a respective manner.

ESSENTIAL FUNCTIONS

• Represent OAC in a positive and professional manner in conservator interactions, community meetings, events and social functions.
• Foster a supportive and collaborative work environment for all employees including, but not limited to, planned employee engagement activities.
• Communicate and follow through with all plans of care for the clients by providing instructions and directions to the work teams on site.
• Weekly update of supply inventories.
• Ensure a safe and clean living and working environment as outlined by the facility safety standards, which include environmental walk-throughs, safety committee follow-up, vehicle upkeep, and state licensure regulations.
• Ensure documentation compliance to include a review of bed checks, shift notes, and repositioning notes. Address areas in need of improvement with the staff related to documentation daily.
• On assigned shifts, ensure the completion of the documentation in Quantum Compliance to include, but not limited to, program documentation, staff assignment sheets, bed checks, shift notes and repositioning notes.
• Promote positive participation in client events, scheduled events, and outings.
• Supervise the Direct Support Professionals on shift and site.
• Complete on-call for the assigned shift on a rotating basis with counterpart.
• Submit required documentation, reports, assignments, etc., in a timely manner
• Assist SOM in the timely completion of Employee Development Plans
• Ensure compliance with assigned daily tasks for all employees on the assigned shift.
• Provide employees with ongoing coaching and development opportunities while working on the floor and during bi-monthly 1:1 supervision meetings
• Complete the onboarding training of new DSPs and others as assigned.
• Engage clients in ongoing, meaningful active treatment.
• Attend scheduled meetings, trainings, and committees as assigned by the SOM.
• Advocate for the clients in relation to their wants and needs.
• Ensure the implementation of the mission, vision and core values.
• Complete additional duties as assigned.

QUALIFICATIONS

Education & Experience:

• High School Diploma required.
• Supervisory experience preferred.
• 3+ years of experience working directly with ID/DD clientele preferred

• CPR certification required within 30 days of hire

Certified in Professional Crisis Management (PCM) within 60 days of hire is required

• Effective communication, both oral and written skills required
• Effective time management skills required
• Ability to coach and train direct reports required
• Proficiency in Word, Excel and other computer applications preferred

Physical Requirements:

• Ability to lift repetitively a minimum of 50 pounds; tasks may include lifting, repositioning, turning, bending, squatting, etc.

This job description is not an employment agreement or contract. Management has the exclusive right to alter this job description at any time without notice.

Open Arms Care Corporation provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, gender identity, sexual orientation, or genetics.