Shift Supervisor

Transition House Inc; United States; On-site; USD 36,000 - 40,000; Full time

Benefits offered by this job

Medical, Dental, Vision, and Life Insurance

401(k) Retirement Plan

Generous Paid Time Off

Wellness Days

Paid Holidays

Flexible scheduling options

Professional development support

Employee discount programs

Referral bonuses

Job summary

A community-focused facility in Tarpon Springs, FL is seeking a Shift Supervisor to oversee daily operations in the absence of senior management. The role involves ensuring the safety and security of residents and staff, enforcing policies, and supervising various activities. Candidates should have at least 4 years of experience working with justice-involved populations and possess strong communication and judgment skills. This position requires a high school diploma or GED, as well as the ability to cope in high-stress environments.

Qualifications

• 4+ years of experience working with incarcerated or criminal justice-involved population.
• Ability to work in a structured or secure environment.
• Must pass a background check.

Responsibilities

• Act as the facility supervisor in the absence of the Facility Director.
• Maintain safety and security for clients and staff.
• Supervise client movement and activities.

Skills

Strong communication skills

Documentation skills

Calmness under stress

Sound judgment

Education

High School Diploma or GED

Job description

Location: Tarpon Springs, FL

Compensation: $17.41/hour

FLSA Status: Non-Exempt

Department: Operations

Reports To: Facility Director

Position Overview

The Shift Supervisor acts as the facility supervisor in the absence of the Facility Director and/or Assistant Facility Director. This position performs duties in the areas of legal process, general custodial functions, detention operations, and dispatching as assigned. The role is responsible for helping ensure the detention center operates in a peaceful, safe, and secure manner for clients, staff, visitors, and the surrounding community.

Why Join The Transition House

At The Transition House, we believe strong teams create strong outcomes. Our work is centered on accountability, rehabilitation, and opportunity for individuals transitioning back into the community. We are committed to supporting our employees through professional development, a collaborative work culture, and a workplace that values both mission impact and employee well-being.

Key Responsibilities

• Act as the facility supervisor in the absence of the Facility Director and/or Assistant Facility Director.
• Maintain safety, security, and order for clients, staff, visitors, and the surrounding community.
• Enforce facility policies, procedures, emergency plans, and daily operational directives.
• Supervise client movement and activities, including meals, work periods, classes, visitation, recreation, and sleeping hours.
• Monitor housing areas through regular inspections, patrols, counts, and contraband control procedures.
• Complete required documentation, reports, logs, and WRIMS entries accurately and on time.
• Conduct intake processes for new clients, including security file preparation and required documentation.
• Report maintenance, safety, and client-related concerns promptly and in accordance with policy.
• Maintain professionalism, sound judgment, and emotional control in routine and high-stress situations.
• Attend required trainings and staff meetings and perform other related duties as assigned.

Required Qualifications

• Education: High School Diploma or GED.
• Experience: Ability to work in a structured or secure environment, willingness to work with justice‑involved individuals, 4+ years working with incarcerated or criminal justice‑involved population.
• Must pass a background check and be approved for the position by the Florida Department of Corrections.
• Knowledge, Skills, and Abilities: Strong communication and documentation skills; ability to remain calm and professional in high‑stress situations; sound judgment and decision‑making skills; team‑oriented with strong interpersonal boundaries.
• Licenses / Certifications: Valid Florida driver’s license; ability to pass a background screening and meet Florida Department of Corrections requirements.

Preferred Qualifications

• Experience in corrections, criminal justice, behavioral health, or reentry services.
• Prior experience working with justice‑involved populations.
• College coursework in criminal justice, psychology, social work, or related field.

Work Environment

• Continuous interaction with residents in a structured setting.
• Exposure to potentially high‑stress or safety‑sensitive situations.
• Routine documentation and computer‑based work.
• Physical activity including walking, standing, and monitoring throughout the facility.

Schedule Expectations

• 12‑hour rotating shifts (3–4 days per week).
• Nights, weekends, and holidays required.
• Overtime may be available based on operational needs.

Benefits

• Medical, Dental, Vision, and Life Insurance.
• 401(k) Retirement Plan.
• Generous Paid Time Off: Up to 25 days of PTO based on tenure.
• 7 Wellness Days annually.
• 11 Paid Holidays plus 1 Floating Holiday.
• Flexible scheduling options (based on operational needs).
• Professional development support.
• Employee discount programs.
• Referral bonuses.

Culture

At The Transition House, your mental health is our top priority. We strive to create a workplace grounded in collaboration, accountability, and balance. By supporting our employees, we strengthen our ability to make a lasting impact in the communities we serve.

Equal Opportunity Employer

The Transition House, Inc. is an Equal Opportunity Employer. Employment decisions are based on qualifications, merit, and business needs. We do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non‑disqualifying disability, national origin, veteran status, or any other protected characteristic under applicable federal, state, or local law.

ADA Accommodation Statement

The Transition House is committed to providing reasonable accommodations to qualified individuals with disabilities throughout the recruitment and employment process. Applicants who require an accommodation to participate in the application or interview process should contact Human Resources.

Background Screening Requirement: All positions are contingent upon successful completion of a background screening conducted through the Florida Care Provider Background Screening Clearinghouse, as required by state regulations. This process helps ensure compliance with Florida law and maintains the integrity and trust essential to our mission‑driven work. Applicants can learn more about the screening process by visiting: https://info.flclearinghouse.com