Certified Resident Monitor

The Transition House Inc.; Kissimmee (FL); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Plan

PTO 25 days

Job summary

The Transition House Inc. in Kissimmee, FL is seeking a Certified Resident Monitor to maintain safety, security, and daily operations within a work release facility.

The role combines custodial supervision, documentation, and client interaction to support residents reintegrating into the community. Ideal candidates are dependable, calm under pressure, and committed to helping individuals transition back into society, with strong communication and documentation skills and a Florida driver’s

Qualifications

• High School Diploma or GED required.
• Ability to work in a structured or secure environment.
• Willingness to work with justice-involved individuals.

Responsibilities

• Maintain safety, security, and supervision of residents in a structured work release environment.
• Document accurate logs and entries in the inmate management system.
• Complete intake procedures for new residents and file setup.
• Respond to incidents promptly while staying professional.
• Enforce policies, procedures, and emergency protocols.
• Assist with routine counts, inspections, and searches.
• Monitor daily resident activities including meals, work, visitation, and recreation.

Skills

Strong communication and documentation

Calm under pressure

Judgment and decision-making

Team-oriented with boundaries

Education

High School Diploma or GED

Job description

Location: Kissimmee, FL
Compensation: $18/hour
FLSA Status: Non-Exempt
Department: Operations
Reports To: Facility Director

Position Overview

The Certified Resident Monitor plays a critical role in maintaining the safety, security, and daily operations of a work release facility serving individuals transitioning back into the community.

This position combines custodial supervision, documentation, and client interaction to ensure a structured, compliant, and supportive environment. The ideal candidate is dependable, composed under pressure, and committed to helping individuals successfully reintegrate into society.

Why Join The Transition House

At The Transition House, we believe strong teams create strong outcomes. Our work is centered on accountability, rehabilitation, and opportunity for individuals transitioning back into the community.

We are committed to supporting our employees through professional development, a collaborative work culture, and a workplace that values both mission impact and employee well-being.

Key Responsibilities

• Maintain safety, security, and supervision of residents in a structured work release environment

• Conduct routine counts, inspections, and searches to control contraband and ensure compliance

• Monitor daily resident activities including meals, work assignments, visitation, and recreation

• Complete accurate documentation, reports, logs, and entries in the inmate management system

• Perform intake procedures for new residents, including documentation and file setup

• Respond appropriately to incidents while maintaining professionalism and emotional control

• Identify and report safety, medical, or behavioral concerns

• Enforce policies, procedures, and emergency protocols

• Participate in required trainings and staff meetings

• Support a respectful, structured, and accountable environment for residents and staff

Required Qualifications

Education

• High School Diploma or GED

Experience

• Ability to work in a structured or secure environment

• Willingness to work with justice-involved individuals

Knowledge, Skills, and Abilities

• Strong communication and documentation skills

• Ability to remain calm and professional in high-stress situations

• Sound judgment and decision-making skills

• Team-oriented with strong interpersonal boundaries

Licenses / Certifications

• Valid Florida driver’s license

• Ability to pass a background screening and meet Florida Department of Corrections requirements

• FDC Corrections certification CJSTE

Preferred Qualifications

• Experience in corrections, criminal justice, behavioral health, or reentry services

• Prior experience working with justice-involved populations

• College coursework in criminal justice, psychology, social work, or related field

Work Environment

This position operates within a secure residential program environment and involves:

• Continuous interaction with residents in a structured setting

• Exposure to potentially high-stress or safety-sensitive situations

• Routine documentation and computer-based work

• Physical activity including walking, standing, and monitoring throughout the facility

Schedule Expectations

• 12-hour rotating shifts (3-4 days per week)

• Nights, weekends, and holidays required

• Overtime may be available based on operational needs

Benefits

Comprehensive Benefits Include:

• Medical, Dental, Vision, and Life Insurance

• 401(k) Retirement Plan

Generous Paid Time Off

• Up to 25 days of PTO based on tenure

• 7 Wellness Days annually

• 11 Paid Holidays plus 1 Floating Holiday

Work-Life Balance & Growth

• Flexible scheduling options (based on operational needs)

• Professional development support

Additional Perks

• Employee discount programs

• Referral bonuses

Culture

At The Transition House, your mental health is our top priority.

We strive to create a workplace grounded in collaboration, accountability, and balance. By supporting our employees, we strengthen our ability to make a lasting impact in the communities we serve.

Equal Opportunity Employer

The Transition House, Inc. is an Equal Opportunity Employer.

Employment decisions are based on qualifications, merit, and business needs. We do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying disability, national origin, veteran status, or any other protected characteristic under applicable federal, state, or local law.

ADA Accommodation Statement

The Transition House is committed to providing reasonable accommodations to qualified individuals with disabilities throughout the recruitment and employment process. Applicants who require an accommodation to participate in the application or interview process should contact Human Resources.

Background Screening RequirementAt The Transition House, Inc., the safety of the individuals and communities we serve is our top priority. All positions are contingent upon successful completion of a background screening conducted through the Florida Care Provider Background Screening Clearinghouse, as required by state regulations.This process helps ensure compliance with Florida law and maintains the integrity and trust essential to our mission-driven work.Applicants can learn more about the screening process by visiting:https://info.flclearinghouse.com