Shift Supervisor

The Transition House Inc.; Town of Florida (NY); On-site; USD 36,000 - 42,000; Full time

Benefits offered by this job

Medical, Dental, Vision, and Life Ins.

401(k) retirement plan

Up to 25 days PTO based on tenure

Wellness days annually

11 paid holidays plus 1 floating

Flexible scheduling options

Professional development support

Employee discount programs

Referral bonuses

Job summary

The Transition House Inc. in Tarpon Springs, FL seeks a Shift Supervisor to act as the facility supervisor in the absence of the Facility Director. The role supports detention operations and ensures safety, security, and orderly conduct for clients, staff, visitors, and the surrounding community.

Compensation is $17.41 per hour with non-exempt status, 12-hour rotating shifts (1pm–10pm, Wed–Sun), and opportunities for professional growth within a secure residential program.

Qualifications

• High School Diploma or GED required.
• Experience in secure environments preferred.
• Must pass background check.

Responsibilities

• Act as facility supervisor in the absence of the Facility Director.
• Maintain safety, security, and order for residents, staff, visitors.
• Enforce facility policies, emergency plans, and daily directives.
• Supervise resident movement and activities and monitor housing areas.
• Complete required documentation and WRIMS entries accurately.
• Conduct intake processes for new clients.
• Report maintenance and safety concerns promptly.

Skills

Strong communication

Documentation skills

Calm under pressure

Team oriented

Education

High School Diploma or GED

Job description

Shift Supervisor
Location: Tarpon Springs, FL
Compensation: $17.41/hour
FLSA Status: Non-Exempt
Department: Operations
Reports To: Facility Director

Position Overview

The Shift Supervisor acts as the facility supervisor in the absence of the Facility Director and/or Assistant Facility Director. This position performs duties in the areas of legal process, general custodial functions, detention operations, and dispatching as assigned. The role is responsible for helping ensure the detention center operates in a peaceful, safe, and secure manner for clients, staff, visitors, and the surrounding community

Why Join The Transition House

At The Transition House, we believe strong teams create strong outcomes. Our work is centered on accountability, rehabilitation, and opportunity for individuals transitioning back into the community.

We are committed to supporting our employees through professional development, a collaborative work culture, and a workplace that values both mission impact and employee well-being.

Key Responsibilities

• Act as the facility supervisor in the absence of the Facility Director and/or Assistant Facility Director.
• Maintain safety, security, and order for clients, staff, visitors, and the surrounding community.
• Enforce facility policies, procedures, emergency plans, and daily operational directives.
• Supervise client movement and activities, including meals, work periods, classes, visitation, recreation, and sleeping hours.
• Monitor housing areas through regular inspections, patrols, counts, and contraband control procedures.
• Complete required documentation, reports, logs, and WRIMS entries accurately and on time.
• Conduct intake processes for new clients, including security file preparation and required documentation.
• Report maintenance, safety, and client-related concerns promptly and in accordance with policy.
• Maintain professionalism, sound judgment, and emotional control in routine and high-stress situations.
• Attend required trainings and staff meetings and perform other related duties as assigned.

Required Qualifications

Education

• High School Diploma or GED

Experience

• Ability to work in a structured or secure environment
• Willingness to work with justice-involved individuals
• 4 years working with incarcerated or criminal justice-involved population
• Must pass a background check and be approved for the position by the Florida Department of Corrections

Knowledge, Skills, and Abilities

• Strong communication and documentation skills
• Ability to remain calm and professional in high-stress situations
• Sound judgment and decision-making skills
• Team-oriented with strong interpersonal boundaries

Licenses / Certifications

• Valid Florida driver's license
• Ability to pass a background screening and meet Florida Department of Corrections requirements

Preferred Qualifications

• Experience in corrections, criminal justice, behavioral health, or reentry services
• Prior experience working with justice-involved populations
• College coursework in criminal justice, psychology, social work, or related field

Work Environment

This position operates within a secure residential program environment and involves:

• Continuous interaction with residents in a structured setting
• Exposure to potentially high-stress or safety-sensitive situations
• Routine documentation and computer-based work
• Physical activity including walking, standing, and monitoring throughout the facility

Schedule Expectations

• 12-hour rotating shifts (3–4 days per week) Mid shift from 1pm to 10pm Wednesday thru Sunday
• Nights, weekends, and holidays required
• Overtime may be available based on operational needs

Benefits

Comprehensive Benefits Include:

• Medical, Dental, Vision, and Life Insurance
• 401(k) Retirement Plan

Generous Paid Time Off:

• Up to 25 days of PTO based on tenure
• 7 Wellness Days annually
• 11 Paid Holidays plus 1 Floating Holiday

Work-Life Balance & Growth:

• Flexible scheduling options (based on operational needs)
• Professional development support

Additional Perks:

• Employee discount programs
• Referral bonuses

Culture

At The Transition House, your mental health is our top priority.

We strive to create a workplace grounded in collaboration, accountability, and balance. By supporting our employees, we strengthen our ability to make a lasting impact in the communities we serve.

Equal Opportunity Employer

The Transition House, Inc. is an Equal Opportunity Employer.

Employment decisions are based on qualifications, merit, and business needs. We do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying disability, national origin, veteran status, or any other protected characteristic under applicable federal, state, or local law.

ADA Accommodation Statement

The Transition House is committed to providing reasonable accommodations to qualified individuals with disabilities throughout the recruitment and employment process. Applicants who require an accommodation to participate in the application or interview process should contact Human Resources.