Shift Supervisor

KFC - FMI llc; Sterling (IL); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Advancement opportunities

Employee discounts

Earn college credits

Bursary program

On-site items

Fun work atmosphere

Job summary

KFC in Sterling, IL is seeking a Shift Supervisor to guide hourly team members, impact guest experiences, and drive restaurant success.

You will support the General Manager, communicate goals and promotions, and lead by example to maintain a clean, welcoming environment with hot and fresh meals. This role offers growth opportunities within a family-like team and a fast-paced setting.

Qualifications

• Goal-oriented leader that enjoys a fast-pace environment.
• High accountability for results and leading a team.
• Values customer service and positively impacting our guest’s experience.
• Provides a top-notch guest experience with a clean, welcoming restaurant.

Responsibilities

• Lead the team and foster a positive, collaborative environment.
• Support the Restaurant General Manager in achieving goals and metrics.
• Communicate promotions, updates, and expectations clearly to staff.
• Ensure consistent, friendly service and proper food safety practices.

Skills

Leadership

Mentoring

Guest service

Communication

Job description

At KFC, we’re proud to serve more than just delicious food — we serve moments that matter. We’re in the business of making people’s day, one bucket at a time. Our meals bring comfort, our service brings joy, and together, they create an experience that keeps our customers coming back. Working at KFC means more than clocking in and out. It’s about building skills, growing your confidence, and being part of a team that feels like family. Whether you're serving up the Colonel’s famous Original Recipe or welcoming guests with a warm smile, you’re playing a key role in something bigger.As part of our family we offer you:Competitive compensations and advancement opportunitiesWork Perks!Bursary programEmployee DiscountsEarn college credits!On site itemsFun work atmosphere!The Shift Supervisor role can be the gateway to broader leadership roles! If you are eager to lead andlearn restaurant management this role provides an introduction into leadership for you!What You Will Do:As a Shift Supervisor, you will have direct ownership of the results of your team and how you can impact the guest experience and the restaurants’ successSupport the Restaurant General Manager in restaurant goals related to building and developing the team, operations metrics and profitabilityEffectively communicate goals, promotions, business updates, etcProvide a top-notch guest experience that includes friendly interactions, a clean restaurant and hot & fresh mealsLead the overall positive and collaborate family environmentSuccess Factors:Takes absolute pride in everything you doGoal-oriented leader that enjoys a fast-pace environmentLeads through motivating and mentoring othersHigh accountability for results and leading a teamDesire to learn and grow into broader management positionsValues customer service and positively impacting our guest’s experiencePractices high quality food and cleanliness standards