Shift Supervisor

KFC - FMI llc; Jamestown (AR); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Competitive pay

Advancement opportunities

Employee discounts

Bursary program

Earn college credits

On-site items

Fun work environment

Job summary

KFC in Jamestown, AR is seeking a Shift Supervisor to lead a fast-paced team and drive guest satisfaction. You will directly influence the team’s performance and the restaurant’s day-to-day success, ensuring hot and fresh meals and a welcoming guest experience.

As the gateway to broader leadership roles, you will support the General Manager in achieving goals, developing staff, and maintaining high standards of service and cleanliness. Join our family-like team and grow with us.

Qualifications

• Experience leading a team in a fast-paced restaurant environment.
• Strong customer service and guest interaction skills.
• Ability to communicate goals and updates clearly to staff and management.

Responsibilities

• Own the results of your team and influence guest experience and restaurant success.
• Assist the General Manager in achieving goals related to team development, operations metrics and profitability.
• Communicate promotions and business updates to the team.
• Provide a top-notch guest experience with a clean restaurant and fresh meals.
• Foster a positive, collaborative team environment and high accountability.

Skills

Leadership

Customer service

Communication

Teamwork

Adaptability

Job description

At KFC, we’re proud to serve more than just delicious food — we serve moments that matter. We’re in the business of making people’s day, one bucket at a time. Our meals bring comfort, our service brings joy, and together, they create an experience that keeps our customers coming back. Working at KFC means more than clocking in and out. It’s about building skills, growing your confidence, and being part of a team that feels like family. Whether you're serving up the Colonel’s famous Original Recipe or welcoming guests with a warm smile, you’re playing a key role in something bigger.As part of our family we offer you:Competitive compensations and advancement opportunitiesWork Perks!Bursary programEmployee DiscountsEarn college credits!On site itemsFun work atmosphere!The Shift Supervisor role can be the gateway to broader leadership roles! If you are eager to lead andlearn restaurant management this role provides an introduction into leadership for you!What You Will Do:As a Shift Supervisor, you will have direct ownership of the results of your team and how you can impact the guest experience and the restaurants’ successSupport the Restaurant General Manager in restaurant goals related to building and developing the team, operations metrics and profitabilityEffectively communicate goals, promotions, business updates, etcProvide a top-notch guest experience that includes friendly interactions, a clean restaurant and hot & fresh mealsLead the overall positive and collaborate family environmentSuccess Factors:Takes absolute pride in everything you doGoal-oriented leader that enjoys a fast-pace environmentLeads through motivating and mentoring othersHigh accountability for results and leading a teamDesire to learn and grow into broader management positionsValues customer service and positively impacting our guest’s experiencePractices high quality food and cleanliness standards