Shift Supervisor

CVS Health; Sedro-Woolley (WA); On-site; USD 26,353 - 38,751; Full time

Benefits offered by this job

Medical coverage

Dental insurance

Vision coverage

Paid time off

Retirement savings options

Wellness programs

Job summary

Hispanic Alliance for Career Enhancement is looking for a Shift Supervisor in Sedro-Woolley, United States. This role is crucial for supporting CVS Store Management, ensuring smooth operations, and driving performance. The Shift Supervisor will lead staff, manage customer service, and ensure proper merchandising. Candidates should possess strong communication skills and be able to work various shifts. A comprehensive benefits package is available alongside a competitive pay range of $19.13 - $28.13 per hour depending on experience and qualifications.

Qualifications

• Strong deductive reasoning and analytical skills.
• Advanced communication and supervision abilities.
• Flexible to work various shifts, including early mornings and weekends.

Responsibilities

• Lead store staff in the absence of the manager.
• Assist customers with inquiries and issues.
• Supervise and manage store activities and crew.

Skills

Deductive reasoning ability

Analytical skills

Advanced communication skills

Supervision skills

Flexibility in schedule

Education

High School diploma or equivalent

Job description

Position Summary

A Shift Supervisor is a key leader supporting the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager or Operations Supervisor onsite, the Shift Supervisor leads the store staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures.

Essential Functions

• Management
  • Work effectively with store management and store crews
  • Supervise the store’s crew through assigning, directing and following up of all activities
  • Effectively communicate information both to and from store management and crews
• Customer Service
  • Assist customers with their questions, problems and complaints
  • Promote CVS customer service culture (Greet, offer help, and thank)
  • Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers
  • Maintain customer/patient confidentiality
• Merchandise/Presentation
  • Price merchandise
  • Stock shelves
  • Execute the displays, sign, and inventory of weekly, promotional, and seasonal merchandise
  • Execute the display and maintenance of off-shelf merchandise
  • Reset departments following POGs

Required Qualifications

• Deductive reasoning ability, analytical skills and computer skills.
• Advanced communication skills and supervision skills.
• Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise.

Preferred Qualifications

• Experience as a retail supervisor.

Education

High School diploma or equivalent preferred but not required.

Benefits

Comprehensive benefits package including medical, dental, vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

Compensation

Pay Range: $19.13 - $28.13 per hour. The actual base salary offer will depend on experience, education, geography, and other factors.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.