Shift Supervisor

Hispanic Alliance for Career Enhancement; Belleville (IL); On-site; USD 22,041 - 33,062; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off

Retirement savings options

Job summary

CVS Pharmacy in Belleville, IL is seeking a Shift Supervisor to support the store management team, drive store execution and customer service, and lead staff when managers are not onsite.

You'll oversee opening/closing procedures, merchandise presentation, and daily operations, with a 40-hour work week and a pay range of $16.50 to $24.00 per hour, plus comprehensive benefits.

Qualifications

• Deductive reasoning and analytical skills are required.
• Strong communication and supervision abilities.
• Flexible schedule including early mornings, overnights, weekends.

Responsibilities

• Lead store staff when the manager is unavailable and ensure opening/closing procedures are completed.
• Assist customers, resolve issues, and uphold CVS customer service standards.
• Price merchandise, stock shelves, and maintain displays and seasonal resets.

Skills

Deductive reasoning

Analytical skills

Advanced communication

Supervision skills

Flexible schedule

Ability to respond to urgent issues

Education

High School diploma or equivalent

Job description

Position Summary

A Shift Supervisor is a key leader supporting the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager or Operations Supervisor onsite, the Shift Supervisor leads the store staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures.

Essential Functions

• Management – Work effectively with store management and store crews; Supervise the store's crew through assigning, directing and following up of all activities; Effectively communicate information both to and from store management and crews.
• Customer Service – Assist customers with their questions, problems and complaints; Promote CVS customer service culture (greet, offer help, and thank); Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers; Maintain customer/patient confidentiality.
• Merchandise/Presentation – Price merchandise; Stock shelves; Execute the displays, sign and inventory of weekly, promotional, and seasonal merchandise; Execute the display and maintenance of off-shelf merchandise; Reset departments following POGs.

Required Qualifications

• Deductive reasoning ability, analytical skills and computer skills.
• Advanced communication skills and supervision skills.
• Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise.

Preferred Qualifications

• Experience as a retail supervisor.

Education

High School diploma or equivalent preferred but not required.

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

$16.50 – $24.00

Benefits

This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

EEO Statement

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.