Shift Supervisor

CVS Health; San Fernando (CA); On-site; USD 27,290 - 39,688; Full time

Benefits offered by this job

Affordable medical plan options

401(k) plan with company matching

Employee stock purchase plan

Paid time off

Tuition assistance

Job summary

A leading healthcare provider seeks a Shift Supervisor to support store management and enhance customer loyalty through excellent service. This role entails leading staff, ensuring effective store operations, and handling customer relations. The candidate should possess strong analytical and supervision skills, as well as a flexible work approach. The position offers full-time hours with competitive pay and comprehensive benefits, including medical plans, 401(k), and wellness programs.

Qualifications

• Ability to work a flexible schedule including early mornings and weekends.
• Experience with customer service and managing store operations.
• Strong leadership and team coordination abilities.

Responsibilities

• Lead the store staff and ensure smooth operations.
• Supervise merchandising and presentation activities.
• Handle customer relations and maintain confidentiality.

Skills

Deductive reasoning

Analytical skills

Advanced communication skills

Supervision skills

Computer skills

Education

High School Diploma or Equivalent

Job description

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Position Summary

A Shift Supervisor is a key leader supporting the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager or Operations Supervisor onsite, the Shift Supervisor leads the store staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures.

Essential Functions

• Merchandise/Presentation
• Price merchandise
• Stock shelves
• Execute displays, signage, and inventory of weekly, promotional, and seasonal merchandise
• Execute display and maintenance of off-shelf merchandise
• Reset departments following POGs
• Work effectively with store management and store crews
• Supervise the store’s crew through assigning, directing, and following up of all activities
• Effectively communicate information to and from store management and crews
• Assist customers with questions, problems and complaints
• Promote CVS customer service culture: greet, offer help, and thank
• Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers
• Maintain customer/patient confidentiality

Required Qualifications

• Deductive reasoning ability, analytical skills, and computer skills.
• Advanced communication skills and supervision skills.
• Ability to work a flexible schedule, including some early morning, overnight, and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise.

Preferred Qualifications

• Experience as a retail supervisor.

Education

High School Diploma or Equivalent – Preferred but not required.

Anticipated Weekly Hours: 40

Time Type: Full time

Pay Range

$19.81 - $28.81. This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.

Great Benefits For Great People

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
• No‑cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

We anticipate the application window for this opening will close on: 05/17/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.