Shift Supervisor

CVS Health; Indianapolis (IN); On-site; USD 22,730 - 33,062; Part time

Benefits offered by this job

Affordable medical plan options

401(k) plan with company matching

Employee stock purchase plan

Wellness screenings

Tuition assistance

Job summary

A leading health service provider in Indianapolis seeks a Shift Supervisor to lead store operations and enhance customer loyalty. Responsibilities include supervising staff, managing customer service issues, and overseeing merchandising. Candidates should possess strong analytical and communication skills, and prefer those with retail supervisory experience. The role is part-time with flexible hours, offering a pay range of $16.50 to $24.00 per hour. Join a team dedicated to simplifying health care for communities.

Qualifications

• Ability to work a flexible schedule including mornings, weekends, and overtime.
• Experience in retail supervision preferred.

Responsibilities

• Supervise store staff to ensure smooth operations.
• Assist customers with inquiries and maintain service quality.
• Manage merchandising and presentation tasks.

Skills

Deductive reasoning ability

Analytical skills

Computer skills

Advanced communication skills

Supervision skills

Flexible schedule

Education

High School Diploma or Equivalent

Job description

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Position Summary

A Shift Supervisor is a key leader supporting the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager or Operations Supervisor onsite, the Shift Supervisor leads the store staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures.

Essential Function

• Management: Work effectively with store management and store crews.
• Supervise the store’s crew through assigning, directing and following up of all activities.
• Effectively communicate information both to and from store management and crews.
• Customer Service: Assist customers with their questions, problems and complaints; Promote CVS customer service culture (Greet, offer help, and thank); Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers.
• Maintain customer/patient confidentiality.
• Merchandise/Presentation: Price merchandise; Stock shelves; Execute the displays, sign and inventory of weekly, promotional, and seasonal merchandise; Execute the display and maintenance of off-shelf merchandise; Reset departments following POGs.

Required Qualifications

• Deductive reasoning ability, analytical skills and computer skills.
• Advanced communication skills and supervision skills.
• Ability to work a flexible schedule, including early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise.

Preferred Qualifications

• Experience as a retail supervisor.

Education

High School Diploma or Equivalent Preferred But Not Required.

Anticipated Weekly Hours

20

Time Type

Part time

Pay Range

Typical Pay Range: $16.50 - $24.00 per hour.

Great Benefits For Great People

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

We anticipate the application window for this opening will close on: 05/17/2026.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.