Shift Supervisor

CVS Health; Lansdowne (Delaware County); On-site; USD 22,730 - 33,062; Full time

Benefits offered by this job

Affordable medical plan options

401(k) plan with company matching

Paid time off and flexible work schedules

Job summary

A leading healthcare company is looking for a Shift Supervisor in Lansdowne, Delaware County. The role involves leading store staff, managing operations in the absence of management, and ensuring excellent customer service. Candidates should have strong communication and supervision skills, with the ability to work flexible hours, including weekends. The anticipated pay range is between $16.50 and $24.00 per hour, along with comprehensive employee benefits. This position is full-time, 40 hours per week.

Qualifications

• Strong communication skills to manage team and customer interactions.
• Ability to supervise store operations effectively.
• Capability of handling urgent issues at the store.

Responsibilities

• Supervise store staff and ensure smooth operations.
• Assist customers with inquiries to enhance their shopping experience.
• Manage merchandise presentation and inventory.

Skills

Deductive reasoning ability

Analytical skills

Advanced communication skills

Supervision skills

Ability to work flexible schedule

Education

High School Diploma or Equivalent

Job description

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Position Summary

A Shift Supervisor is a key leader supporting the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager or Operations Supervisor onsite, the Shift Supervisor leads the store staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures.

Essential Functions

• Management – Work effectively with store management and store crews.
• Supervise the store’s crew through assigning, directing and following up of all activities.
• Effectively communicate information both to and from store management and crews.
• Customer Service – Assist customers with their questions, problems and complaints. Promote CVS customer service culture (Greet, offer help, and thank). Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers.
• Maintain customer/patient confidentiality.
• Merchandise/Presentation – Price merchandise, stock shelves, execute the displays, sign and inventory of weekly, promotional, and seasonal merchandise. Execute the display and maintenance of off‑shelf merchandise. Reset departments following POGs.

Required Qualifications

• Deductive reasoning ability, analytical skills and computer skills.
• Advanced communication skills and supervision skills.
• Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise.

Preferred Qualifications

• Experience as a retail supervisor.

Education

High School Diploma Or Equivalent Preferred But Not Required.

Pay & Hours

Anticipated Weekly Hours: 40
Time Type: Full time
Pay Range: $16.50 - $24.00

Great Benefits For Great People

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
• No‑cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

We anticipate the application window for this opening will close on: 04/17/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.