Shift Supervisor

CVS Health; Royersford (Montgomery County); On-site; USD 19,286 - 33,062; Part time

Benefits offered by this job

Employee discounts

Dental insurance

Vision insurance

Wellness resources

Job summary

CVS Pharmacy in Royersford, PA seeks a Shift Supervisor to support the Store Management team, drive store execution and build customer loyalty through excellent service.

When no manager or Operations Supervisor is onsite, the Shift Supervisor leads the staff and ensures opening/closing procedures are completed, with a focus on smooth operations and customer satisfaction.

Qualifications

• Deductive reasoning and analytical skills are required.
• Advanced communication and supervision skills are needed.
• Flexible schedule, including some early mornings, overnight and weekend shifts.

Responsibilities

• Lead the store crew when no manager or supervisor is onsite and ensure opening/closing procedures.
• Supervise activities by directing and following up with staff.
• Communicate information effectively to store management and crews.
• Assist customers with questions, problems and complaints.
• Promote CVS customer service culture and greet and thank customers.
• Handle customer relations per policy and maintain confidentiality.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication

Supervision skills

Education

High School diploma or equivalent

Job description

Position Summary

A Shift Supervisor is a key leader supporting the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager or Operations Supervisor onsite, the Shift Supervisor leads the store staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures.

Essential Functions

• Work effectively with store management and store crews.
• Supervise the store's crew through assigning, directing and following up of all activities.
• Effectively communicate information both to and from store management and crews.
• Assist customers with their questions, problems and complaints.
• Promote CVS customer service culture (greet, offer help, and thank).
• Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers.
• Maintain customer/patient confidentiality.
• Price merchandise.
• Stock shelves.
• Execute the displays, sign and inventory of weekly, promotional, and seasonal merchandise.
• Execute the display and maintenance of off‑shelf merchandise.
• Reset departments following POGs.

Required Qualifications

• Deductive reasoning ability, analytical skills and computer skills.
• Advanced communication skills and supervision skills.
• Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise.

Preferred Qualifications

• Experience as a retail supervisor.

Education

High School diploma or equivalent preferred but not required.

Anticipated Weekly Hours

20

Time Type

Part time

Pay Range

$16.50 - $24.00

Benefits

This part‑time position is eligible for a range of benefits and programs that support the physical, emotional, and financial well‑being of colleagues, including dental, vision, wellness resources, employee discounts, and access to voluntary benefits.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.