Shift Supervisor

Mongolian Concepts Restaurant Group

Rockwall (TX)

On-site

USD 40,000 - 55,000

Full time

14 days+

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Benefits offered by this job

Competitive Wages

Tips Paid Daily

Flexible Work Schedules

401K

Free Teammate Meals

Discounts

Health Insurance Benefits for Full-Time

Job summary

Join Mongolian Concepts Restaurant Group as a Shift Supervisor at Genghis Grill, where you will be instrumental in managing shift operations, leading a team, and ensuring customer satisfaction. Experience in a high-volume restaurant environment is essential, and you'll enjoy competitive wages, flexible hours, and growth opportunities.

Qualifications

5+ years in high volume full-service restaurant food operations.
Ability to lift 50 pounds and stand for long periods.
Experience in managing shifts and ensuring customer satisfaction.

Responsibilities

Manage overall shift operations and team performance.
Ensure compliance with health codes and company standards.
Lead, develop, and motivate the team effectively.

Skills

Leadership

Communication

Organizational Skills

Financial Skills

Education

High School Diploma

College Degree preferred

Valid ServSafe Certification

Job description

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At Genghis Grill, we want you to succeed! We offer expert training and Competitive Wages, Tips are Paid Dailey, Flexible work schedules, a Diverse Work Environment, 401K, and FREE Teammate meals & Discounts. Opportunities for advancement and career growth within!

Health insurance benefits are available for full-time teammates.

The Shift Supervisor is a critical member of the operations team at Genghis Grill. You would be responsible for the overall shift operation of the restaurant. Key responsibility areas include team performance, increased sales and profitability, effective cost controls, training and development, and retention of employees. The Shift Supervisor is responsible for working actively to ensure the restaurant meets financial and operating goals.

Duties And Responsibilities

Promotes the company's mission, vision, and values.
Runs and manages shifts effectively with a focus on his/her assigned area of responsibility.
Ensures customer satisfaction and knowledge of customer recovery strategies
Effectively leads, develops, and motivates the team
Delivers a quality product and experience based on brand standards and operating procedures
Conducts effective pre-shift meetings during every shift
Enforces company human resources policies in all aspects of the manager and teammate experience
Enforces all food safety policies and procedures to ensure compliance with the laws, codes, and guidelines set forth by the FDA and Health Department

Qualifications

Strong leadership skills to train, coach, develop and motivate others.
Able to make critical decisions
Excellent communication skills including writing, speaking, and public speaking
Exceptional organizational and operational skills.
Excellent interpersonal skills, including tact and professionalism in dealing with staff, customers, and management.
Financial skills, including calculating food and labor costs and knowledge of cost-controlling measures.

Physical Requirements

Ability to speak clearly and listen attentively to employees and guests.
Ability to read and write to facilitate communication
Ability to stand and exert well-paced mobility for up to four hours in length
Ability to lift and/or move up to 50 pounds in weight
The workplace may frequently expose the team member to heat/cold and odors.

Education And Experience

Must be at least 21 years of age.
Extensive background, 5+ years, in high volume full-service restaurant food operations
Valid ServSafe certification.
Detailed knowledge of the county, state, and federal health codes.
Knowledge of basic employment laws and regulations.
Some knowledge of the Spanish language is a plus.
Minimum high school education, a college degree are preferred.

Verbal And Reasoning Requirements

Must be able to speak clearly and listen attentively to co-workers and managers. Must be able to engage in a two-way conversation with the customer on the floor. Must have the ability to read and/or follow verbal instructions and implement the same. Must be capable of applying common sense and understanding to carry out oral and/or written instructions. Must understand and adhere to service standards.

I have reviewed this job description and am able to perform the essential functions of the job under the described conditions with or without reasonable accommodation.

Seniority level