Shift Supervisor

Red Robin; Rancho Mirage (CA); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

Flexible schedules

Food discounts: 50% on Red Robin; 25% 

Referral bonuses

Growth opportunities

Excellent opportunities to grow withus

Job summary

Red Robin in the United States is seeking a Shift Supervisor to manage daily restaurant operations during mid and closing shifts under exempt management. You will train on the job and act as an ambassador of brand standards to maximize guest satisfaction and profits.

The role emphasizes leadership, guest service, and maintaining cleanliness and quality, with opportunities for growth within the company.

Qualifications

• Must be at least 21 years old.
• Minimum of 1 year full-service restaurant experience preferred.
• Maintain high standards in cleanliness, sanitation, food quality, and guest satisfaction.
• Strong leadership and people skills; supervise peers.
• High school diploma or equivalent; some college preferred.
• Passion for the business and compassionate guest service.
• Energetic, self-motivated, dependable.
• Good communication and conflict-resolution abilities.
• Basic business math and accounting skills.
• Flexible schedule including opening, closing, weekends and holidays.
• Reliable transportation.
• ServSafeCertified preferred.
• Red Robin is an equal opportunity employer.

Responsibilities

• Manage day-to-day operations during scheduled mid and closing shifts.
• Uphold Brand Equity Standards to ensure guest loyalty and profit.
• Be an ambassador of company culture and values on shift.
• Lead and mentor team members on the shift.
• Ensure product quality and restaurant cleanliness.
• Resolve guest concerns promptly and professionally.

Skills

Restaurant experience

Leadership

Communication

Conflict resolution

Flexibility

Education

High school diploma or equivalent

Some college preferred

Job description

Shift Supervisor

Shift Supervisor Range: $18.52 - $22.34 Our Restaurant Hourly Shift Supervisors not only have an appetite for bottomless fun & compassion for our crazy loyal guests, they manage day to day operations of the restaurant during scheduled mid and closing shifts under the supervision of exempt management. Candidates and current Team Members who demonstrate our values may be selected by exempt management for the Shift Supervisor position and will undergo on-the-job training for specific management tasks and leadership growth. As a part of the leadership team, they are an ambassador of Company & Brand Equity Standards to ensure the loyalty of our guests and profit maximization. They are master resolvers with guest interactions, driven to optimize profits, and ensure product quality and restaurant cleanliness. Candidates and current Team Members selected for this role may work in this position as well as other hourly roles they are certified in and are scheduled based upon restaurant need.

Benefits

• Flexible work schedules
• 50% discount on Red Robin food and 25% for your family
• Referral bonuses for bringing new members to our team
• Additional compensation and benefits that are listed below
• Excellent opportunities to grow with us!

Requirements

• Must be at least 21 years old
• Minimum of 1 year full service restaurant experience preferred
• Record of maintaining high standards in restaurant cleanliness, sanitation, food quality, and guest satisfaction
• Business maturity and an ability to effectively supervise peers
• High school diploma or equivalent required, some college preferred
• Passion for the business and compassion for people
• Highly energetic, self-motivated, goal oriented and dependable
• Good oral and written communication skills, and outstanding leadership, interpersonal and conflict resolution skills
• Basic business math and accounting skills, and strong analytical/decision-making skills
• Basic personal computer literacy
• Must be able to work a flexible schedule including opening, closing, weekends and holidays
• Reliable transportation required
• Serv Safe Certified preferred
• Red Robin is an equal opportunity employer

We love hearing from great people who share our passion for unbridled hospitality.

Legal Disclosures

Pay Range (Base Pay): Pay range disclosed above.

Other Types of Compensation (subject to qualifications and requirements): Referral Bonus, Employee Stock Purchase Program (after 1+ years of service, must have 20+ hours/week).

Health Insurance (subject to qualifications and requirements): Health, vision, dental, accident, critical illness and hospital indemnity coverage (must be 18+).

Retirement Benefits (subject to qualifications and requirements): 401k retirement plan (with company match to 4% of pay) (must be 21+, after 1+ years of service, and 1,000+ hours/year).

Paid Time Off (subject to qualifications and requirements): 0.0192 hours for each 1 hour worked (after 1+ years of service, 35+ Hours/week).

Company Culture

Red Robin isn’t your typical burger restaurant. We’re a team filled with unbridled energy, magnetic personalities, and a passion for having fun! Red Robin is a high-volume, full-service restaurant known for its laid-back atmosphere and uniquely quirky vibe. We are a concept that has great growth opportunities. We love inspiring our guests with burgers beyond yumagination, and we’re driven by serving up connection, fun and generosity that’s as bottomless as our world-famous steak fries! We value a sense of belonging and welcome both similarities and differences, because Red Robin is for everyone.

Mission & Vision

Mission: Serve our Guests awesome American food and bottomless fun. Vision: Be the most loved restaurant brand in the communities we serve. We WIN TOGETHER when we live our values: BOTTOMLESS FUN: From our unique art, to our iconic mascot, to our endless fries – we like to have fun. Our playful attitude impacts all aspects of our business, ensuring both Team Members and Guests have a great time. UNBRIDLED GENEROSITY: By providing boundless kindness, abundance in service, and a "do-whatever-it-takes" attitude and hospitality, we ensure that our Team Members are equipped and excited to care for our guests. FAMILIARITY WITH A TWIST: Red Robin feels different, but still like home. Our decor, recipes, and Team Members blend the familiar with the unknown to create new and interesting experiences. INTEGRITY & HIGH-PERFORMANCE: Every action is driven by unwavering integrity, setting a new benchmark for high performance, ensuring excellence in all endeavors and fostering a culture of trust and excellence.