Shift Supervisor

Red Robin; Apple Valley (CA); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

Flexible schedules

50% restaurant discount for you

25% for your family

Job summary

Red Robin in Apple Valley, CA is seeking a Shift Supervisor to manage daily restaurant operations during mid and closing shifts under exempt management. You will ensure guest satisfaction, food quality, cleanliness, and adherence to brand standards while training team members.

This role offers flexible schedules, dining discounts, referral bonuses, and opportunities for growth. Candidates should have at least 1 year of full-service experience, strong leadership, and the ability to supervise

Qualifications

• Must have 1 year of full-service restaurant experience preferred.
• Strong leadership and guest-service focus.
• Excellent communication and problem-solving skills.
• Ability to supervise peers and maintain high cleanliness and food quality standards.

Responsibilities

• Oversee daily restaurant operations during mid and closing shifts.
• Ensure guest satisfaction, product quality, and cleanliness.
• Train and mentor team members; enforce safety and brand standards.
• Collaborate with exempt management to maximize profits and service quality.

Skills

Leadership

Customer service

Communication

Conflict resolution

Analytical skills

Flexibility

Basic math

PC literacy

Education

High school diploma or equivalent

Some college

Tools

Serv Safe Certification

Job description

Position Overview

Shift Supervisor Range: $18.88 - $22.77 Our Restaurant Hourly Shift Supervisors not only have an appetite for bottomless fun & compassion for our crazy loyal guests, they manage day to day operations of the restaurant during scheduled mid and closing shifts under the supervision of exempt management. Candidates and current Team Members who demonstrate our values may be selected by exempt management for the Shift Supervisor position and will undergo on-the-job training for specific management tasks and leadership growth. As a part of the leadership team, they are an ambassador of Company & Brand Equity Standards to ensure the loyalty of our guests and profit maximization. They are master resolvers with guest interactions, driven to optimize profits, and ensure product quality and restaurant cleanliness. Candidates and current Team Members selected for this role may work in this position as well as other hourly roles they are certified in and are scheduled based upon restaurant need. The role is also eligible to enjoy: Flexible work schedules 50% discount on Red Robin food and 25% for your family Referral bonuses for bringing new members to our team Additional compensation and benefits that are listed below Excellent opportunities to grow with us!

Requirements

• Must be at least 21 years old.
• Minimum of 1 year full service restaurant experience preferred.
• Record of maintaining high standards in restaurant cleanliness, sanitation, food quality, and guest satisfaction.
• Business maturity and an ability to effectively supervise peers.
• High school diploma or equivalent required, some college preferred.
• Passion for the business and compassion for people.
• Highly energetic, self-motivated, goal oriented and dependable.
• Good oral and written communication skills, and outstanding leadership, interpersonal and conflict resolution skills.
• Basic business math and accounting skills, and strong analytical/decision-making skills.
• Basic personal computer literacy.
• Must be able to work a flexible schedule including opening, closing, weekends and holidays.
• Reliable transportation required.
• Serv Safe Certified preferred.
• Red Robin is an equal opportunity employer.
• We love hearing from great people who share our passion for unbridled hospitality.

Legal Disclosures

• Pay Range (Base Pay): Pay range disclosed above.
• Other Types of Compensation (subject to qualifications and requirements): Referral Bonus, Employee Stock Purchase Program (after 1+ years of service, must have 20+ hours/week).
• Health Insurance (subject to qualifications and requirements): Health, vision, dental, accident, critical illness and hospital indemnity coverage (must be 18+).
• Retirement Benefits (subject to qualifications and requirements): 401k retirement plan (with company match to 4% of pay) (must be 21+, after 1+ years of service, and 1,000+ hours/year).
• Paid Time Off (subject to qualifications and requirements): 0.0192 hours for each 1 hour worked (after 1+ years of service, 35+ Hours/week).

Franchise Information

Each Franchise is independently owned and operated and is solely responsible for all employment decisions regarding it's employees. In addition, all job postings for franchised restaurants are the sole responsibility of the franchisee operating that franchised restaurant, and each franchisee is solely responsible for the application process associated with their job postings.

Company Culture & Values

Mission: Serve our Guests awesome American food and bottomless fun. Vision: Be the most loved restaurant brand in the communities we serve. We WIN TOGETHER when we live our values: BOTTOMLESS FUN: From our unique art, to our iconic mascot, to our endless fries - we like to have fun. Our playful attitude impacts all aspects of our business, ensuring both Team Members and Guests have a great time. UNBRIDLED GENEROSITY: By providing boundless kindness, abundance in service, and a "do-whatever-it-takes" attitude and hospitality, we ensure that our Team Members are equipped and excited to care for our guests. FAMILIARITY WITH A TWIST: Red Robin feels different, but still like home. Our decor, recipes, and Team Members blend the familiar with the unknown to create new and interesting experiences. INTEGRITY & HIGH-PERFORMANCE: Every action is driven by unwavering integrity, setting a new benchmark for high performance, ensuring excellence in all endeavours and fostering a culture of trust and excellence.